Ryan Albers

Experience

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  Chick-fil-A-Franchise

  Jan 2016 - Jan 2018

  Team Leader

  • Orchestrated exceptional guest experiences through attentive service and strategic onboarding of new staff, ensuring alignment with operational standards. Additionally, contributed to revenue growth by gauging guest satisfaction and suggesting menu enhancements, demonstrating a keen understanding of customer preferences. Recognized for leadership and dedication, promoted for delivering outstanding service and fostering positive employee relationships, driving organizational growth and excellence in HR leadership. Show less

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  Alessio's Restaurant & Pizzeria

  Jan 2018 - Jan 2019

  Server

  I began my time at Alessio’s as a bus boy and a host, but was soon promoted to a serving role after numerous positive customer feedbacks, and demonstrating reliability, punctuality, and customer service skills.

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  REI

  Jan 2019 - Jan 2021

  Retail Sales Specialist

  I was initially hired to be a cashier, responsible for customer service, membership sales, and a cash drawer at $1,500-$10,000 each shift. I then co-trained in the camping department, using my extensive camping experience and customer service skills to recommend specialized camping gear for customers and answer questions. I was also assigned to our special operations team to overhaul our physical inventory system. I took initiative by joining the “Opt to Act Committee” a group within each store dedicated to reducing waste and carbon footprint. Show less

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  Tau Kappa Epsilon Fraternity

  Jan 2020 - Jan 2022

  Treasurer

  • Spearheaded the comprehensive documentation for the financial segment of our re-chartering petition, meticulously reporting to the national fraternity office, demonstrating organizational transparency and compliance.• Oversaw the maintenance of the general ledger and chart of accounts, executing intricate accounting functions including journal entry preparation, account analysis, and balance sheet reconciliation, culminating in the preparation of quarterly financial statements to inform strategic decision-making.• Provided invaluable strategic guidance to the Corporate Chapter, offering insight on liquidity requirements, investment strategies, and adept management of capital and debt, contributing to sustainable financial health and growth.• Led the initiative to re-incorporate the colony, subsequently established as a chapter, as a 501c(7) corporation with the State of Alabama, ensuring legal compliance and reinforcing organizational structure.• Ensured financial accuracy and integrity by conducting monthly reconciliations of accounts with statements and invoices, proactively investigating and resolving discrepancies, safeguarding the precision of financial records. Show less

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  LocumTenens.com

  Jan 2021 - Jan 2021

  Human Resources Intern

  • Collaborated closely with HR leadership to develop and refine policies, reinforcing corporate accountability and promoting employee well-being.• Spearheaded the meticulous organization and safeguarding of employee personnel files, safeguarding sensitive information and bolstering data security protocols.• Played a pivotal role in orchestrating seamless new hire orientations, streamlining scheduling logistics, and facilitating administrative processes to ensure a smooth transition for incoming talent.• Proactively stayed abreast of evolving equal employment opportunity and affirmative action regulations, ensuring organizational compliance and fostering an inclusive workplace culture.• Championed the identification and acquisition of top-tier talent through strategic interviewing, comprehensive onboarding, and seamless benefits administration, thereby fortifying the organization's talent pipeline.• Supported recruitment efforts by conducting thorough reference checks, expediting the onboarding process, and coordinating interviews with hiring managers, ensuring a swift and efficient hiring process. Show less

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  Rocket Central

  Jan 2023 - Jan 2023

  Team Relations Intern

  • Demonstrated leadership and expertise in HR generalist functions, overseeing tasks such as filing, disciplinary action paperwork preparation, and addressing payroll inquiries, fostering operational efficiency and compliance.• Specialized in handling complex ADA claims, FMLA inquiries, and disability & bereavement leave matters, showcasing adeptness in navigating intricate legal and regulatory frameworks to ensure fair and equitable treatment of employees.• Actively participated in unemployment hearings on behalf of Rocket Central, leveraging strong communication and advocacy skills to represent the organization's interests effectively and mitigate potential liabilities.• Provided comprehensive support and guidance to team members, facilitating their professional development, and bolstering their capabilities in HR administration, fostering a collaborative and empowered work environment.• Extended through December. Show less

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  Department of Atlanta Information Management

  May 2024 - Nov 2024

  Fellow
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  AAHOA

  Nov 2024 - now

  Senior Manager of State & Local Government Affairs