Clark Chua

Experience

• 

  Singapore Epson Industrial Pte Ltd

  Aug 2013 - May 2015

  Logistics Officer

  • Processing sale order; providing order status and expediting outstanding order through SAP system• Act as key liaison person with Vendor to ensure timely delivery• Perform annual stock count • Prepare customer Delivery On Time (DOT) report for monthly management meetingAccomplishments• Improve on current ordering procedures, hit rate increased from 3 months average of 65% to 80 %

• 

  Bolloré Logistics

  May 2015 - Sept 2018

  Senior Logistics Specialist

  •Inplant in customer Emerson Process Management 3PL warehouse to assist in all Logistic functions•Manages and work with 3rd party service providers such as permit broker, forwarders, driver and warehouse•Resolve custom compliance issues such as shipment past Advance Export Declaration (AED), Notice Of Discrepancy(NOD) and issuing of Voluntary Disclosure Programme(VDP) form•Monitor and ensure timely delivery of shipments to customer site•Handles Free Trade Agreement (FTA) and strategic goods (T1) shipment documentation •Liaise with transport office for collection of cargo from freight forwarder to 3rd party warehouse•Facilitate movement of cargo between the 3rd party warehouse and Emerson Singapore customer site •Act as key liaison person between customer office and appointed broker for permit declaration•Super user for Oracle receiving function in 3rd party warehouseAccomplishments•Help to implement Auto Storage Retrieval System (ASRS)•Help establish Supplier On-hand Inventory (SOI) for 3 different suppliers setup•Take part in migrating from JDE to Oracle system•Aid implementation manager during changing of forwarder•Improve on current FTA documentation flow to minimise lead time for custom clearance Show less

• 

  Lufthansa Technik Logistik Services

  Sept 2018 - now

  •Manages existing transportation program of various APAC customers of Revenue USD 4 Million•Manages a small team of inplants working at APAC customers’ site•Work with and manages various 3PL service providers•Handles shipment exceptions and coming up with correction action (CAPA)•Responsible for network design and solutions for new and existing customers•In charge of logistic procurement (RFQ) for regular and adhoc shipments of new and existing customers.•Customer facing for business review and KPI reporting•Responsible for the team of on-site representative covering 24/7 operation for AOG shipments•Works with and report directly to Head of transportAccomplishments:•Proposed cost saving solution that can reduce cost by 30% overall for existing lane•Change routing of existing program to mitigate custom issues•Standardise claim procedure for direct customers Show less

  • Process and Solution Manager

    Nov 2021 - now

  • Program Lead

    Sept 2018 - Nov 2021