Sunil Chauhan

Experience

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  Venus Trader

  Nov 1995 - Aug 1997

  Hardware Engineer & Marketing Executive

  Served as the company’s spokesperson.Pivotal in identifying and contacting key customers. Instrumental in maintaining the cash flow.Recorded daily consumption of important Computer parts & analysed actual sales to check for shortage.Successfully implemented Marketing through In-House Team.Regularly evaluated Delivery Customer Satisfaction Call.Stellar role in coordinating with other departments to ensure smooth functioning.Testing the parts of computers before sending to Stockroom that all parts are working properly and taking out the defected pieces to send them back.Assembling Computers with different - different configurations. & installing all the Software as per Customer. Show less

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  Millennium Overseas Pvt. Ltd.

  Sept 1997 - Sept 1999

  Computer Operator & Marketing Executive

  Served as the company’s spokesperson.Pivotal in identifying and contacting key customers. Performed as a Training Manager for the staff of particular outlet and motivated the staff.Instrumental in maintaining the cash flow.Recorded daily consumption of important food items & analysed actual sales to check for shortage.Successfully implemented Marketing advertisements for publication in local newspaper through In-House Team.Regularly evaluated Delivery Customer Satisfaction Call.Calculate and transmit weekly sales reports to headquarters. Show less

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  Computer Clinic India Pvt

  Oct 1999 - Jun 2004

  Project Coordinator (Education & Training) & Sr. Engineer

  Stellar role in coordinating with other departments to ensure smooth functioning.Overseen the planning, implement curriculum & multisensory lesson plans, Recruitment of instructors etc. required to establishing Educational Centre.Developed significant relationships with support group leadership, board of directors, institutional leadership, etc.Remarkable knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.Profound knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.Successfully running 60 Computer Training Centers all over India.Made presentations, Websites, Customized Software on the computer for my Organization and their Clients. Bulk E-mailing Software with address book using Visual Basic and MS-Access.Office automation software using MS-Access for Kandriya Vidhyalya School & my Organization.3D movie presentation in form of AVI & VCD for Organization using 3D Max 4, Corel & Nero.Sign Glow Board for Organization using 3D Max 4 & Corel.Suported AMC Sites INDIAN OIL CORPORATION LTD., DEPARTMENT OF POST, D.D.A. VIKAS SADAN / VIKAS MINAR, DOT – GHAZIABAD, UP TRADE TAX, IRCON, CENTRAL WATER COMMISSION, FERTILIZER CORPORATION OF INDIA, DRDO – DGR / PEACE / ISSA, I T I LIMITED, ANSAL GROUP OF COMPANIES, and many more… Show less

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  Devyani International Limited

  Jun 2004 - Oct 2015

  Senior IT Manager

  People, Process, Problem-solving and Technical Skills to improve individual, team and Organizational Performance. Designed, Developed and Implemented Technical Infrastructure, Handling various facts of Business Development & Retail Operations inclusive of Operations, Sales, F&B Operations, Client Relationship Management and Team Management. Displayed proficiency in administering retail functions with involvement in sales & business development operations. Deftness in developing functional and implementation plans.Imparting appropriate in house training to the team so as to attain Service Excellence & teamwork.Refine and synchronized menu for better and quickly punching of orders and service execution.Built productive remote support teams by managing performance using results-based metrics and utilizing remote collaboration tools such as (RADMIN, VNC, ULTRA VNC, MSTSC TEAM VIEWER & Hamachi VPN, Cisco VPN Client and Cisco with Zexel Router) which runs on dynamic IP. Show less

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  Shazé Luxury Retail Pvt. Ltd.

  Nov 2015 - Feb 2016

  Head of Information Technology Department

  🢚 Manage all Navision / LS Retail (Ver. 2013R2), development, running replication (new development) Rollout.🢚 Imparting appropriate in house training to the team so as to attain Service Excellence & teamwork.🢚 Instrumental in monitoring stipulated Rollout Targets and their achievements.🢚 Assessing the market trends/ client feedback to attune the business IT strategies as per the guest / internal customer requirements & expectations.🢚 Refine and synchronized menu for better and quickly punching of orders and service execution.🢚 Making all Process / replication to be automated / real time so all related (Loyalty / Customer / Vendor / Indent / Purchase / Sales / ICT / Barcode) to run smooth. 🢚 Re-implementation Full cycle of:Project # 1 ShazéPeriod Nov-2015 – Dec-2015 to develop and Re-implement all process Activities Done --- Earlier development partners / users messed up whole setup ---ICT / In-Store Documents were not getting processed ---Duplication of documents happened as store got live with copy of old stores ---Sales was not getting replicated real time ---Loyalty (Membership) functionality not working correctlyDescription 12 outlets in India with web order taking integration and HO Finance, Inventory Warehouse. Role As Functional consultant. Capture data correctly & Replication of same to HO Solution Environment Windows 2008 R2 with SQL Server Database or Navision Database 2013 R2Tools Microsoft Business Solutions-Navision 2013 R2, SQL Server 2014, Data Director3 Show less

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  Azure Hospitality Private Limited

  Mar 2016 - Dec 2022

  Head of Information Technology Department

  🢚 Manage all Brainpower (ERP), development, running replication (new development) Rollout and planning.🢚 Imparting appropriate in house training to the team so as to attain Service Excellence & teamwork.🢚 Assessing the market trends/ client feedback to attune the business IT strategies as per the guest / internal customer requirements & expectations.🢚 Refine and synchronized menu for better and quickly punching of orders and service execution.🢚 Making all Process / replication to be automated / real time so all related (Loyalty / Customer / Indent / Purchase / Sales ) to run smooth. Project # 1 Brainpower ERP & POS with Online / TAB order taking, BIPeriod Mar-2016 – Sep-2016Activities Done WEB Order taking / App for Rollmall & Speedy Chow Done. By UrbanpiperWEB Order taking/ App for Mamagoto & DHABA in testing going live. By UrbanpiperTAB order taking Module LiveBI of Whole Azure as Company with Brands performanceEmail Server monitoring and handlingReplication and automated Sales Report through mailsFinance Module LiveMMS (Warehouse / Indenting / Inventory / Semi-finished Module) LiveAutomated data replication to loyalty partner’s cloud (EasyRewards) In-house Backup Server taking backup automated with mail as acknowledgment.Seqrite Anti-virus Server for Data / Web policy control and client deploy and update. In-house Help-desk for ticketing for Audit logs for change and menu update. In-house IT infra Inventory for Audit and health check of all systems PAN India. Description Outlets in India with web order taking integration and HO Finance, Inventory Warehouse. Role As Functional consultant. Capture data correctly & Replication of same to Cloud ServerSolution Environment Windows 2008 R2 / Windows 7 and Windows 10 with Oracle Database with Crystal Reports and Toad for development and database checkupTools Brainpower F&B Ver. 5, OracleXE112, Crystal Reports 2008, Toad DBA Suite 11.6, Oracle10g client Show less

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  Brainpower Technologies

  Jan 2023 - now

  Vice President Project and Support

  🢚 Manage all Brainpower (ERP), development, running replication (new development) Rollout and planning.🢚 Imparting appropriate in-house training to the team so as to attain Service Excellence & teamwork.🢚 Instrumental in monitoring stipulated Rollout Targets and their achievements.🢚 Assessing the market trends/ client feedback to attune the business IT strategies as per the guest / internal customer requirements & expectations.🢚 Refine and synchronized menu of Clients for better and quickly punching of orders and service execution.🢚 Making all Process / replication to be automated / real time so all related (Loyalty / Customer / Indent / Purchase / Sales) to run smooth. 🢚 Implementation Full Cycle FRD, FDD and rollout plan with execution of getting (Brainpower Contact less), aggregators to run in integrated way. Recipe, (Base Kitchen [Production system]) with Barcode having shelf life and Batch Number with Expire. Accounts module setup with Chart of Accounts / Vendors / Customers with their product price. Show less

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  Brainpower Technologies

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  Vice President Project and Support