William Balch

Experience

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  US Army

  Feb 1988 - Apr 1991

  501st Airborne Infantry Team Leader, (Specialist) Rank E-4P MOS 11B1P

  All of my active duty training was conducted with only the best, the US Army Rangers. I was trained in all combat tactics for Artic, Urban, & Wooded environments. Some of the awards or medals, I received were the National Defense Service Medal, Overseas Service Ribbon, Army Achievement medal, and Parachutist (Airborne) Badge. I left the US Army with an Honorable Discharge in 1991 after a brief extension due to the Gulf War.I served with two separate Airborne Units in the US Army. Charlie Company (Airborne) 4th Battalion, 9th Infantry Regiment (Manchu) “The Rhinos “ at Ft Wainwright, AK & Alpha Company 1st Battalion, 501st Airborne Infantry Regiment, Ft Richardson, AK Show less

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  NIC INC. Network Installation Corporation

  Jan 2000 - Jul 2001

  Regional Manager

  I was in charge of overseeing individual as well as group projects, and all customer accounts within my five states region. I maintained a staff of 75 or so certified network technicians. NIC specialized in both telephone and data cabling or network installation and repair. we also answered any and all daily issues with our clients, mostly in repair work, or new installations. I also managed several large time sensitive projects such as upgrades, or company wide "rollouts" for all Wal-Mart stores, as well as others within my region.• Strong project management skills• Compiling data for financial reports• Evaluating performance of employees• Proven supervisory/leadership skills • Both Single and Multi unit management • Strong analytical and problem-solving • Full P&L responsibility• HR management• Strong communication skills, both verbal, and written• Excellent customer service skills • Proficiency in computers including MSOffice, and the Internet• Training in Computer repair, Tech Support, and Networking Show less

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  Franse Properties

  Feb 2000 - Jun 2003

  Property Manager

  I Managed all collections, rental contracts, and maintence & employee schedules for forty or so residential properties, located in and around Lancaster County, SC. I did this part time while working for Mr. Franse the V.P. at NIC, INC. as a Regional Manager for around three years. • Scheduling property maintenance• Analyzing market conditions• Managing building maintenance projects• Compiling data for financial reports• Evaluating performance of employees• Negotiating real estate sales contracts• Resolving customer and public complaints• Maintaining records, reports and files• Ensuring rental properties are occupied Show less

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  Dollar General

  Mar 2003 - Apr 2009

  Store Manager, District Trainer & Acting District Manager

  At Dollar General, I held a variety of increasingly responsible positions ranging from store manager of a single store to district trainer, and on three occasions, acting district manager. As the store manager, I held full P&L responsibility for my store; through effective sales training, I increased my store’s sales volume by 37% in less than two years. Additionally, I significantly increased profits by instituting a number of troubleshooting techniques to reduce loss. As a result, I was tasked with training all new store managers in our 20-store district. I was also charged with managing three store remodels in a single year, making my store the company’s “remodel showcase” and me the project manager overseeing four additional store remodels in other locations. I was also called upon to attend job fairs throughout South Carolina, recruiting and hiring as many as 50 employees at a time, onboarding and training them, and overseeing their work during their own store remodels and store openings. Concurrent with these responsibilities, when the existing district manager had to take three unexpected leaves of absence, I was tapped to act as the interim district manager. Show less

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  Balch Rental Properties

  Aug 2009 - Jul 2015

  Owner & Chief Operator

  I owned & managed the day to day operations of both residential and commercial properties, here in lancaster, SC. I also maintained occupancy of 97 - 100%,through marketing and local media and maintained low delinquent rents of less than 2%. I managed a team of contractors, established and maintained resident account information and adjusted and monitored rent payments, prepared and made weekly bank deposits. Oversaw compliance with local, state, and federal laws pertaining to the industry, employment, and resident/tenant relations. In addition to my rental property business, I also have managed online sales through my own Websites, as well as online retail stores using other sites like eBay see "webou812" over 700 + 100% positive customers on there alone, conducting automobile sales nation wide as well as wholesale electronics, movies (DVDs), video games, and much more, internationally. Show less

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  AutoZone

  Jul 2015 - Jun 2018

  Store Manager - Retail & Comercial

  During my tenure with this auto parts retail giant, I managed two high-traffic locations in two separate states. I held full P&L responsibility for each location, overseeing both retail and commercial sales. In my first year, I exceeded sales and profit goals by 31%, then maintained increases of 12% and 18% respectively for the following two years. Additionally, by restructuring the business’ layout and making important changes to employee training during my second year with the company, I increased profits by 25% quarter over quarter for two consecutive years. As a result, my stores each consistently ranked among the top three in the district for sales and among the top 30 in the region for key performance indicators. As the general manager, I was also accountable for merchandising as well as the implementation of planograms; inventory and asset management; loss prevention; daily customer service; and recruiting, hiring, onboarding and training new employees. Because I excel in team-building and employee management and motivation, I was able to prepare several entry-level associates to move into leadership positions with the organization. Additionally, I was recognized with a safety award for maintaining an accident free workplace for three years in a row. Show less

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  Independent Contractor - Residential Rental Property Remodeling

  Sept 2018 - Jun 2020

  Project Manager

  Project Manager on residential home remodels & sales. I'm in charge of recruiting, hiring, and supervising all aspects of the projects including, payroll for several independent contractors, that I've hired to complete home remodeling or repairs in a timely fashion, usually with the intention of selling the properties.

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  Volunteers of America

  Oct 2020 - Jul 2023

  Licensed SC Property Manager & SC Notary

  Specializing in subsidized housing through HUD, & SC State Housing, helping others is what I do! As a licensed Property Manager through the South Carolina Real Estate Commission. I am responsible for the daily operations of the entire property, including supervision of staff, building maintenance, all administrative duties for both internal and external agencies, and maintaining positive relationships with the residents of the property.ESSENTIAL FUNCTIONS:Hire, train, supervise, evaluate, and discipline all staff.Supervise the property office ensuring that all bookkeeping, marketing, and lease preparations are performed as required.Market the property in accordance with Fair Housing Regulations and the management agent's guidelines.Submit reports as required by the management agent or mandated by the federal, state or local government.Using the EIV systemMaintain office files for all business and financial records, as well as properly crediting the accounts and properly depositing all monies received.Inspect property daily to ensure building and grounds are properly maintained and take or suggest any actions needed for repair.Respond to all resident requests and complaints.Assist with any other task as assigned. Show less

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  Independent Management Services

  Jul 2023 - now

  Regional Property Manager & Licensed SC PMIC

  Regional Director of all aspects of company's personnel, policies, processes, tools technology, and performance. Occasionally, I coordinate personnel for audits, new property leasing, audit prep, etc. and periodically assist with review and analyzing operational performance and reporting; including budgets, rental compliance, training, business plan, market analysis, technology efficiency, and latest industry trends.