Mohd Ali-(CAMS)

Experience

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  WOSTB Legal Translation

  Oct 2005 - Jan 2008

  Secretary & Translator Assistant
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  HSBC

  Mar 2008 - Nov 2020

  Coordinate the Customer Due Diligence (CDD) process , including the customer experience , expectations & communications related to CDD . Engage existing clients in the collection of detailed client information & supporting documentation , for large and or complex cases , required for the completion of the CDD profile for the immediate back –book refresh activity as well as periodic review which are trigger generated to ensure Relationship Managers have sufficient information to understand Financial Crime Risks . Principal responsibilities :• Enage existing corporate customers in the collection of detailed customer information & supporting documentation required for the completion of Customer Due Diligence (CDD) profile including Financial Crime Risk Review (FCRR) & know your customer (KYC) for periodic reviews & reviews which are trigger generated ,as well as any other CDD reviews triggers by project . • Review and check for completeness of CDD information & supporting documentation before submitting the case to RM for approval .• Act as the focal point for CDD information clarification among RM, customers ,CDD operations & compliance . • Comply with regularly , group and the bank requirements for CDD review . • Participate in CDD related process reviews for corporate customers with an aim to comply with regulatory or policy changes , as well as to improve customer experience & service turnaround time.• Identify FCR- financial crime risks (AML, Sanctions, PEP's , etc ) within the corporates banking accounts utililizing availble tools/support functions as apporopriate & undertake all requisite actions to mitigate/eradicate unacceptable risk . Show less 1. Handle customer queries relevant to corporate account operations, including advising on electronic channels, funds transfers, trade, other available products and services of the Bank, etc. 2. Opening new companies accounts (aware of documentation /criteria required), closing accounts, activating accounts, blocking accounts , mandates changes , adding/deleting signatory etc.. 3. Attending clients meeting with the RM and understand what are their existing / new requirements. 4. Handle customer complaints and find solutions.5. Responsible for supporting the relationship managers in providing exceptional customer service whilst delivering revenue growth & improving efficiencies. 6. Guiding corporate customers (by phone/meetings) on the new products and its process. Show less 1 Serving customer by preparing transactions while understanding customer’s need with accuracy. 2 Cash management’s (Cash withdrawal/Deposits/Transfers/ buying and selling foreign currencies) 3 Full adherence to laid down Money Laundering/Compliance guidelines4 Ensure that customer transactions are completed within the time frame5 Intra-day balancing of cash with zero errors6 Authorizations for any alterations made on cash/transfer vouchers immediately7 Supervisor (Checking tellers daily transactions vouches / checking tellers cash box on daily basis) . Show less

  • Customer Due Diligence Case Manager/ KYC Analyst

    Jan 2016 - Nov 2020

  • Assistant Relationship Manager (Operation)

    Jan 2014 - Jan 2016

  • Corporate Service Officer (In front Desk)

    Dec 2012 - Dec 2013

  • -Trade & Supply Chain Officer

    Mar 2011 - Dec 2012

  • Teller & Supervisor.

    Mar 2008 - Mar 2011
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  First Abu Dhabi Bank (FAB)

  Mar 2021 - Jun 2021

  Sanctions Screening Officer
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  First Abu Dhabi Bank (FAB)

  Sept 2022 - Dec 2022

  KYC Analyst
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  Ebury

  Jan 2023 - now

  Senior Onboarding Analyst