
Amgad Fayez
Sales Account Officer

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About me
Deputy Manager at Abu Dhabi Commercial Bank - Egypt
Education

Helwan University Cairo
2005 - 2009Very Good
Experience

CIB Egypt
Feb 2010 - Feb 2012Sales Account Officer• Presenting, Marketing and selling all financial Retail products (Loans, C Card Opening new accounts, Investment plus, Second Salary Bancassurance ,TB’s,TD`S and CD`S).• Follow up on action plan every month.• Developing and setting up strategic plans to achieve retail goals. • Ranked number one overall bank staff in several months.

Emirates NBD
Feb 2012 - Mar 2017Senior Retail Account Officer• Build, develop and motivate a high performing team committed to achieving success through each other & delivering exceptional business performance & achieving branch targets in line with bank procedures.• Sell and cross-sell bank products and services to customers to achieve his branch and personal target and maximize bank profits.• Handling Customers (Priority, Platinum and Golden Customers). • Win The Hunter contest for selling CC and unsecured loans.

National Bank of Kuwait
Mar 2017 - Apr 2022Senior Relationship Manager - Supervisor• Supervising the Retail team in the Branch and ensuring the flow of sales planning.• Ranked number two overall bank staff in secured loan contest. • Win unsecured loan & credit card contest. • Signing new payroll contracts and facilitate deals with many petroleum sector companies.

Abu Dhabi Commercial Bank
Apr 2022 - nowDeputy Manager• Supervise customer Relationship team to sell bank products and services to customers to achieve personal & customer service team target to maximize bank’s profitability. • Review & ensure that all transaction are adhered to the bank’s policies and procedures to avoid internal audit & internal control comments and findings upon their review.• Review & ensure that all transaction is adhered to the bank’s policies and procedures to avoid internal audit & internal control comments and findings upon their review.• Replace and assist Branch manager when on call or leave, with awareness of all Bank operation issues, and to ensure the spirit of teamwork and Quality Service between branch’s staff, to achieve the best result to maximize profitability of the bank. Show less
Licenses & Certifications

Certified Professional Compliance Officer (CPCO)
Ambition UniversityDec 2022
Managers toolkit program
NBK BANKING SCHOOLApr 2018
Super teller & Banking operation
ENBD ACADEMYOct 2016
Customer due diligence & Enhanced due diligence
Egyptian Banking InstituteMar 2019
Ultimate Services Profile
ESLSCA UniversityNov 2015
Certified Internal Auditor (CIA)
Egyptian Banking InstituteJun 2021
Certified Anti-Money Laundering
Egyptian Banking InstituteMay 2021
Certified Customer Service Professional (CCSP)
ESLSCA UniversitySept 2014
Honors & Awards
- Awarded to Amgad FayezSecured Loans Contest - Aug 2019
- Awarded to Amgad FayezThe Hunter Contest (Unsecured Loans and Credit Cards) - May 2016
- Awarded to Amgad FayezRanked number one all over bank staff - Oct 2010
Volunteer Experience
Volunteer
Issued by El Sawy Culturewheel on Jan 2004
Associated with Amgad FayezAnti-Addiction specialist
Issued by World Health Organization on Sept 2010
Associated with Amgad Fayez
Languages
- arArabic
- enEnglish
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