Shuwan Wang

Experience

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  Samsung Electronics

  Nov 2009 - Jan 2010

  Sales Assistant

  • Directly faced customers and gave suggestions of different products to customers. Customer service awareness was established• Handling and counting sales at the end of each shift

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  Hainan University

  Sept 2010 - Jun 2011

  Assistant Administrator

  • Assisted administration officers managing and supervising student activities, generating various types of paper work, and completing some flexible work (such as organizing meetings) upon request. Excellent communication skills of both verbal and written Chinese were developed through interacting with different individuals and groups• Organized regular meetings and offered support and suggestions for new students and generating reflective reports monthly to administrators. Ability of planning and organising activities and projects was enhanced Show less

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  Rémy Martin

  Sept 2010 - Oct 2010

  Supervisor

  • Project management skills were raised through this company’s national exhibition in Haikou city while leadership skills were grew when supervising and managing staff • Communicated and coordinated with different stakeholders of the local company was essential to guarantee the project ran properly and smoothly• Responsible for the exhibition items and game prizes

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  Sheraton

  Mar 2012 - May 2012

  Waitress

  • Worked as a part of a team and cooperate with other departments to serve VIP customers. Valuable teamwork skills were gained and customer service awareness was enhanced• Responsible for handling and counting storage at the start and end of the shift

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  University of York

  Sept 2013 - Nov 2013

  Student market consultant

  • Distant co-operation with students from Toulouse Business School in France requiring multi-cultural communication skills in both written and verbal English • Identification and research of Chinese companies with potential to act as distributors of French technological goods • Gave stage presentations, conducting business negotiations and establishing final business plans in business manner• Awarded Gold Certificate of International Business and Negotiation at the end of the project

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  Sunrise Smart Shirts Group

  Apr 2014 - Aug 2018

  • Reported to: Vice President • Trained and transferred to sales team to develop new customers while managing a portfolio of client relationships. Understand client’s requirements and respond in line with needs and expectations in a timely manner.• Worked with clients like NEXT, Thomas Pink, Bestseller and Debenhams with sales turnover more than 10 million USD annually. • Responsible for supply chain merchandise, raw material purchase and stock control. Seamless communication and problem solving between customers and factories in Cambodia, Vietnam, India, Sri Lanka and China to ensure the samples are developed and approved to specification and to deliver bulk orders on time in good quality. • Experienced in negotiations and budget control under business circumstances. Familiar with products, production, quality and quotations. Show less Reported to: Vice President • In charge of two separate departments: Human Resource Management in Vietnam and Group Corporate Social Responsibility across 6 countries.• Promoted from management trainee to Group CSR & Sustainability Manager within 1 year.• Promoted to Senior HR & CSR Manager in January 2016 Group CSR & Sustainability Manager Led group CSR team with 16 staff, in charge of whole group global compliance (circa 35,000 employees), from spinning, fabric and garment mills in China, Vietnam, Cambodia and Sri Lanka to trading companies in China, Hong Kong and US  Evaluated, implemented, improved and monitored group compliance policies and performance.  Group passed over 70 global brands COC audits, such as Burberry, Armani, Hugo Boss, POLO Ralph Lauren, M&S. Also passed system audits including SEDEX, BSCI, WRAP, WCA, C-TPAT, ISO14001, OKEO-TEX, GOTS, OCS and GRS. Confident with Chinese, Vietnamese, Cambodian & Sri Lankan laws and regulationsSenior HR Manager in Vietnam In charge of all 6 factories in Vietnam, over 15,000 employees.  Responsibilities include setting up procedures, providing guidance, and making decisions for HR & Admin operations: recruitment, attendance, payroll, insurance, contract, evaluation, and administration responsibilities. Working with various stakeholders to solve any HR related queries, suggestions, disagreements or complaints. Show less

  • Sales Account Manager

    Jan 2017 - Aug 2018

  • Group CSR & Sustainability Manager, Senior HR Manager – Vietnam

    Apr 2014 - Dec 2016
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  Social Accountability Accreditation Services (SAAS)

  Sept 2016 - Sept 2016

  Witness Audit Interpreter

  • Accompanied SAAS lead accreditation auditor to conduct SA8000 and BSCI witness audit for third party auditing companies in China.• Responsible for interpreting all conversations during audit, taking evidence based on SAAS auditor instruction, investigating questions brought up by SAAS auditor, identifying and discussing non-compliance issues with SAAS auditor based on my observations.

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  Vita Student

  Aug 2018 - Feb 2020

  Residence Lettings Executive

  • Reporting to: Regional Sales Manager• Directly engaging with the student audience and follow up all enquiries and leads with a view to securing lettings for the accommodation. Using Salesforce CRM to track and report customer journey and status. Achieved 100% let before end of year.• Corporate with marketing team to build up brand awareness around the city and organize events for both internal and external audiences• Residence operational management to ensure residence reception operates smoothly and efficiently. Show less

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  Huawei

  Jul 2020 - Sept 2022

  Project Coordinator

  • Working with the programme directors to draft and implementing new and improved policies and processes. • Assisting West-European regional Project Management Office (PMO) in setting up KPI structure, monitoring and evaluation of 7 representative offices’ KPIs to achieve project targets. KPIs cover areas like financial control, digital transformation, data quality management, human resources, plan accuracy and inventory management. • Providing guidance and support for the PMO teams in relation to internal control and audit, to identify and manage risks and improve overall compliance performance. Internal control and audits included ICFR (internal control over financial reporting), EPF (engineering procurement fulfilment) and revenue trigger process. • Supporting business change from As-Is to To-Be processes, act as the central point of coordination for Digital Transformation Projects. Liaise with automation tool developers, cross-function teams and operation team to ensure all project objectives are considered and implemented timely. Smooth and effective transition into BAU.• Analysing data obtained from operational systems, and report preparation for senior level PMO managers, using Power BI, Excel, PowerPoint, Visio and project management tools. • Attending meetings with internal and external stakeholders to provide insight and support in relation to project progress and escalate blocking issues. • Providing oversight and guidance to delivery operational centre team in key customer relationship management, business process training, internal access/account authorization management and documentation. • Delegating, supervising and supporting junior staff assignments to ensure jobs are completed on time as requested. Show less

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  North Yorkshire Council

  Sept 2022 - now

  Level 2 Project Manager