
Raymond David
Human Resources Intern/Trainee

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About me
Human Resource Generalist||Projects||Customer Services
Education

The University of Papua New Guinea
2011 - 2014Bachelor of Business And Management - Degree/Majoring in Human Resource Management Human Resources Management/Personnel Administration, General
Wabag Secondary School
2009 - 2010Grade 12 Certificate General Social Science 11 & 12Activities and Societies: Vice Class Captain
Experience

National Airports Corporation - Papua New Guinea
Apr 2014 - Oct 2014Human Resources Intern/TraineeDuties and responsibilities -Do general admin work including scanning, copying, printing, filing, binding, etc. -Assist with recruitment activities such as posting job openings, screening resumes, conducting interviews, and making hiring decisions-Create a database for existing/new staff and register job applicant's information before shortlisting-Assist with onboarding activities such as preparing new hire paperwork, conducting orientation sessions, and providing new hire training-Maintain employee records in accordance with applicable laws and regulations-Monitor employee attendance records and ensure compliance with company policies-Assist with payroll processing by verifying time sheets and entering data into the system-Respond to employee inquiries regarding benefits, policies, procedures, etc.-Assist with special projects as needed Show less

Nambawan Super Limited
Mar 2016 - May 2020Reporting to Senior People & Culture Officer and Manager. Duties and responsibilities;• Recruitment and Selection: Assist in the recruitment process by posting job advertisements, screening resumes, scheduling and conducting interviews, and coordinating pre-employment checks. Collaborate with hiring managers to identify staffing needs, review job descriptions, and ensure a smooth selection process.• Onboarding and Offboarding: Facilitate the onboarding process for new employees, including preparing employment contracts, conducting orientations, and ensuring necessary paperwork is completed. • Employee Relations: Serve as a point of contact for employees' queries, concerns, and grievances. Provide guidance on company policies, procedures, and employment legislation. • HR Policies and Procedures:• Compensation and Benefits: Support the administration of employee compensation and benefits programs, including payroll processing, leave management, and employee benefits enrollment. • Performance Management: Assist in the implementation and monitoring of performance management systems, including goal-setting, performance evaluations, and development plans. • Training and Development: Identify training needs and assist in the development and delivery of training programs for employees. • HR Data Management: • HR Reporting and Analytics: Generate HR reports, metrics, and analytics to support decision-making and provide insights on HR trends and workforce data. • Compliance and Legal Requirements: Stay updated on employment laws, regulations, and industry practices to ensure compliance and advise management on HR-related legal matters. • Employee Engagement and Wellness: • HR Projects and Initiatives: Participate in HR projects and initiatives, such as process improvements, HR system implementations, policy reviews, and organizational development programs. Show less Duties and responsibilities -Respond to member inquiries via phone, email, and other channels in a timely manner-Provide accurate information regarding superannuation funds products and services-Resolve member complaints in a professional manner-Maintain up-to-date knowledge of superannuation funds products and services-Ensure compliance with relevant regulations and legislation (Superannuation Provision Act 2000, etc.)-Prepare reports on member service activities as required-Assist with the development of new processes and procedures for customer service operations-Participate in team meetings and training sessions as required-Handle demise, unemployed, and retired cases to ensure they or their beneficiaries are paid accordingly -Print NSL Membership ID Cards for all members (all PNG public servants) nationwide -Provide better and close communication, relationships, and liaison with Kina Bank (Fund Manager) and Bank of Papua New Guinea (Fund Regulator) team on ad-hoc basis for better member services Show less
People And Culture Officer (HR Generalist)
Jul 2016 - May 2020Graduate Member Services Officer
Mar 2016 - Jun 2016

NCD Provincial Health Authourity (COVID-19 Emergency Operation Command Centre)
Jun 2020 - Oct 2021HUMAN RESOURCE OFFICER-RECRUITMENT, TRAINING & DEVELOPMENTReporting to Senior HR Officer & Manager Duties include but not limited to: • Job Analysis and Planning: Collaborate with hiring managers and department heads to understand their staffing needs, job requirements, and qualifications. Conduct job analysis to determine the skills, knowledge, and abilities necessary for each position.• Sourcing and Attracting Candidates: Develop and implement effective recruitment strategies to attract a diverse pool of qualified candidates.

Trackstar Security Services
Jan 2023 - nowOperations SupervisorAs an Operations Supervisor at Trackstar Security Services Limited, my duties and responsibilities include but not limited to:-Supervision: Overseeing and managing the daily operations of security personnel to ensure the smooth running of security services.-Staff Management: Recruiting, training, and assigning security staff to appropriate posts and duties, ensuring compliance with company policies and procedures.-Shift Scheduling: Creating and managing work schedules for security personnel, ensuring adequate coverage for all shifts and locations.-Performance Monitoring: Monitoring and evaluating the performance of security staff, conducting regular performance reviews, and providing feedback for improvement.-Client Management: Developing and maintaining positive relationships with clients, addressing their concerns or issues promptly, and ensuring their security needs are met.-Site Inspection: Conducting regular site inspections to ensure security protocols are being followed, identifying potential risks or vulnerabilities, and implementing necessary measures.-Incident Management: Responding to security incidents or emergencies, coordinating with relevant authorities when required, and conducting thorough incident investigations.-Training and Development: Identifying training needs for security staff, organizing and facilitating training programs to enhance their skills and knowledge.-Reporting: Preparing and submitting accurate and timely reports, including incident reports, shift reports, and performance reports.-Adherence to Legal and Industry Standards: Ensuring compliance with legal regulations, industry standards, and best practices in security operations.By effectively carrying out these duties and responsibilities, I have played a crucial role in maintaining operational efficiency, client satisfaction, and the overall effectiveness of Trackstar Security Services Limited. Show less
Licenses & Certifications

Microsoft Excel 2013 Certification Level 2
Datec (PNG) LimitedJun 2016
Customer Services Certification
Institute of Banking & Business ManagementFeb 2017
SALs Training (Nambawan Savings and Loan Society)
Sterling SystemsJun 2016
Certificate of Recognition & Membership
PNG Human Resource Institute Inc.Aug 2014
Volunteer Experience
Treasurer
Issued by Maip Mulitaka Community Development Association on Jul 2019
Associated with Raymond David
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