Bobby Tinoco

Experience

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  Jeffrey Michaels & Company

  Mar 2003 - Jun 2004

  Textile Coordinator

  Textile coordinator for a high-end fabric showroom. Coordinated and maintained fabric samples, client files, orders. Also responsible for shipping/receiving logs and intake procedures. Provided support to sales staff and maintained high level of customer service and client relations and with both foreign and domestic manufacturers.

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  Nicolette Italia/Minimalista

  Jun 2004 - Nov 2005

  Design Sales Consultant

  Employed as a Design Sales Consultant for both the retail customer and the interior design trade for a high-end contemporary furniture showroom my responsibilities included home consultations for select clients and the design and implementation of a new cataloguing system. As my initial venture into design consultation this position taught me how to quickly identify customer needs. With a keen eye for design and with my strong communication skills I discovered that I could quickly assess customers and offer product solutions within their style preferences and budget parameters. This skill allowed me to establish and develop repeat customer relationships through customer satisfaction and superior customer service. Show less

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  J. Batchelor Showroom

  Nov 2005 - Sept 2007

  Sales Team Leader/Business Developement

  As a Sales Team Leader for a high-end furniture trade vendor my primary task was business development. With a three-person sales team I successfully set a high standard for customer service and sales team performance by consistently exceeding established sales margins resulting in my personal return to the company of, on average, 40% of the total monthly showroom revenues. That ability to consistently perform was based on my strong ability to develop and maintain customer and third-party vendor relationships. I am a problem-solver as well as someone who can clearly understand and delivered on my customers needs, my customer retention percentage was extremely high resulting in approx. 60% of my monthly sales from return customers. In addition to sales and lead-generation, my responsibilities included continuing product knowledge training for the sales team, creation and design of product layouts in the showroom and the coordination of regular trade marketing events within established budgets. Show less

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  Judith Norman Collection

  Feb 2010 - Dec 2011

  Showroom Assistant/Customer Service Coordinator

  Hired initially as an assistant for senior management my position encompassed a variety of administrative duties to support the existing busy sales team. Those duties ranged from direction and coordination of initial customer contact to the appropriate sales team member based on initial customer interview and discussion to the processing of tracking of the final product. Throughout the process I was required to coordinate and nurture relationships with multiple parties: customers, sales team, and third-party vendors, to ensure timely and successful completion of a sale. Show less

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  Spazio Di Casa

  Dec 2011 - Jan 2013

  Design Consultant/Showroom Operator/ Social Media Manager

  As distributors of high end Italian furniture and Architectural interiors at this company I was employed as lead opening salesman. I was responsible for the showroom operations as well as business development and customer service. I kept the showroom and displays up to date including inventory control and overall showroom layout and design. My job was to educate the clients about the company, products, and our capabilities as well as pre-qualify leads for business compatibility. My sales duties also included creating and organizing presentations, quotes, and meetings to develop solutions that fit our client’s needs. Offering full service sales I am fully mindful of all steps necessary for the “turnkey” delivery process and fully capable of handling any service, and or calendar situations that may arise. As business developer I increased or social media fan base from 70 fans to 750 fans within two months of acquisition. I also re-wrote and over saw the development of the new website, and multimedia literature that was used for the road reps, magazine articles, which was then translated for the entire company profile on an international level. Show less

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  QUADRILLE WALLPAPERS & FABRICS

  May 2014 - May 2017

  Trade Representative

  Over-all business development for a high end Fabric and Wallpaper manufacturer. Territory includes Florida statewide coverage from Key West to Pensacola. Duties include, travel, lead generation, and cold calls to former, present ,and new clients within the design business. Also identifying potential sales increases within the existing clientele. Keeping organized with expenses, and excel production spreadsheets turned in weekly to corporate. Prepare and execute presentations tailored to fit the client's interests and business needs. Maintain up to date presentation road kits for traveling, and the management of the sale from selection,quoting, to final delivery. Payment processing and showroom key holder. I comfortably present the lines before just 1 person in smaller firms to 30+ people in others. Show less

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  Cowtan & Tout

  May 2017 - Feb 2019

  Sales Representative

  Maintained and organized numerous sales accounts while maintaining a Constantly sales relationships with local designers. Monitored and devised ongoing marketing campaigns while seeking out and Identifying potential new accounts and marketing opurtinities. Maintain digital daily activity logs of sales progress submitted to corporate daily.

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  Century 21 Tenace Realty

  Mar 2019 - now

  Realtor