Fabiano Jamati

Experience

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  CBMM

  Jan 2003 - Jan 2003

  Estagiário
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  Siemens

  Jul 2005 - Feb 2010

  End User Support Analyst

  Playing a crucial role as second-level support at Fosfertil, a large-scale mining company, I am tasked with managing the infrastructure and all computers in three units located in Tapira - MG, Patos de Minas - MG, and Patrocínio - MG, totaling approximately 200 machines.My responsibilities include software installation and maintenance, hardware management, providing local and remote user support through Tivoli - IBM and VNC software, implementing backup routines, supporting communication and data infrastructure, managing structured networks, operating Cisco switches and routers, providing technical support for expansions, and contributing to network project definitions. Additionally, I am responsible for inventory control, procedure documentation, SLA, ITIL, among other activities that contribute to the smooth operation and efficiency of the systems. Show less

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  Irish Wheelchair Association

  Jul 2010 - Dec 2010

  Personal Assistant

  Supporting people with disabilities in their daily needs.

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  IBM

  Apr 2011 - Aug 2012

  Support Analyst (Contract)

  Supporting national and international costumers such as Tsys, Inbev, BR Foods, Walmart, Ambev among others. Maintaining all infrastructure in an environment with Microsoft, VMware and Citrix working as part of a responsible team to treat incidents and perform changes together with teams around of the world.

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  Microsoft

  Aug 2012 - now

  As an ATS (Account Technology Strategist), my focus is on understanding clients' business challenges at a strategic level, developing business architectures and solution maps aligned with their specific processes and priorities.I encourage and collaborate with clients to accelerate innovation through technological empowerment, establishing MSFT as a strategic partner.In the role of a trust advisor in cloud and industry solutions, I establish connections between industry/business priorities, coordinating specialized resources for IT and TA leaders, as well as their teams. Show less I support the Microsoft sales team in the design and delivery of Azure-focused content for clients, removing obstacles and boosting their cloud opportunities through Architecture Design sessions, Demos, and Infrastructure, App, Security, Data, and AI-related prototypes.I dedicate most of my time to content creation, striving to exceed customer expectations for all Azure-related events at the Microsoft Technology Center. My primary goal is to provide Microsoft customers with the best possible experience with Azure technology, offering insights into the latest technological trends that can be applied to enhance their businesses. Show less In charge of ensuring the efficient operation of the data center infrastructure at the Microsoft Technology Center (MTC) in São Paulo, I leverage the Microsoft platform (Azure, OMS, System Center, Windows Server) and collaborate with renowned partners such as Brocade, Dell, EMC, HP, Aruba, and NetApp. I actively manage local and global partnerships, ensuring effective synergy.In support of the sales team, I serve as a Technical Pre-Sales, participating in strategic discussions on Modern Datacenters and Hybrid Cloud with a variety of clients. I stand out as the leader responsible for the pioneering IoT project for Microsoft Brasil's Smart Office. My commitment is to drive operational excellence and deliver innovative solutions to clients, solidifying MTC's position as a reference in technology and digital transformation. Show less I focus on IT infrastructure projects in Brazil, the largest subsidiary in LATAM, actively collaborating with globally distributed virtual teams. I assume the role of technical leader in the operation and maintenance of Microsoft Brazil's IT infrastructure, serving over 1500 users.I significantly contribute to the sales team, providing success stories for external clients and showcasing the impactful adoption of Microsoft products. My commitment is to optimize operational efficiency, promote technical excellence, and strengthen Microsoft's presence in the market, solidifying our position as leaders in innovative technological solutions. Show less

  • Account Technology Strategist

    Jan 2022 - now

  • Technology Solutions Professional | MTC TA Cross Workloads

    Oct 2019 - Dec 2021

  • Datacenter Manager / Solution Specialist for Datacenter - Contract by Adecco/HCL/TCS

    Dec 2016 - Sept 2019

  • Senior IT Infrastructure / Project Coordinator - Contract by Adecco

    Aug 2012 - Dec 2016