Tom Fitzgerald

Experience

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  Exhibitgroup/Giltspur

  Jan 1995 - Jan 1997

  Account Executive

  Managed division’s largest aerospace customer, increasing revenue by 20% in the first year. Excelled in management of customer expectations through development of budgeting and performance reporting.

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  Exhibitgroup/Giltspur

  Jan 1999 - Jan 2007

  • Recruited by CEO for consolidation of 14 US offices. One of three responsible for complete redesign of all administrative and support functions.• Implemented patent pending Business Workflow Processes across all North American offices, facilitating complex project and resource management. • Authored and rolled out much of the communications, measurements for success and training materials required for the business conversion.• Implemented cost estimating system resulting in 5% margin increase.• Developed and implemented a consolidated sales forecasting system increasing forecast accuracy by 15% and reducing time to report by 20%.• Managed and developed a direct reporting staff of 13 in 5 offices. Show less

  • Sr. National Director Operations

    Jan 2006 - Jan 2007

  • National Director Operations

    Jan 2003 - Jan 2006

  • Operations Manager

    Jan 1999 - Jan 2003
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  Global Experience Specialists

  Oct 2007 - Jul 2012

  • Adopted Lean Manufacturing practices, reduced shop & warehouse floor 40%• Reduced manufacturing cost 3% through development of national network• Integrated GES and EG Estimating departments and processes.• Standardized manual time card process for more than 100 unions in US, reducing processing and employee paycheck errors• Managed and developed direct reporting staff of 17 across 6 cities plus variable union workforce of 50 to 80 in the Las Vegas location.• 2008 ACE Awards: Outstanding Individual Award• 2010 Excellence Awards: Innovation Show less

  • Sr. Director Production Services

    Apr 2008 - Jul 2012

  • National Director Estimating

    Oct 2007 - Apr 2008
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  Astound Group

  Mar 2013 - May 2014

  General Manager

  Resolved outstanding OSHA violation issues through effective communication and timely implementation of a robust, documented safety program along with employee training. Developed and implemented a rental inventory system using Google Sites, provided sales support, managed production and warehouse teams, and vendor relations.

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  Exhibitgeek

  Jan 2014 - Jan 2019

  Founder

  Served the trade show exhibit industry with operational and production resources. Provided contract project management and detailing services, controlled outsourced production and services, managed Fire Department permitting for complex projects and events.

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  Boysen Berry Farm LLC

  Jan 2018 - now

  Co-Owner

  Developed Rudy’s Original® brand, marketing and sales strategy for Boysen Berry Farm LLC. Broke ground and built our farm, website, online store, newsletter, customer follow-up communications and farmers market sales marketing presence. Products include U-PICK, boysenberry jams, syrups and baked goods. We hold a five-star Google and Facebook rating with our customers. My wife’s maiden name is Boysen. Her granddad, Rudy Boysen, developed the boysenberry in Napa, California nearly 100 years ago.

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  PatioPros

  Jun 2022 - now

  General Manager

  Recently hired as GM for the PatioPros division of ProFrame Construction. Rapidly evaluated business activities and team to discover opportunities for improvement. Taking initial steps to unlock data silos, develop management dashboard and team member workload queues. Implementing quality control loop to dramatically improve customer experience and reduce rework.