A.J. Abraham

Experience

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  SI Kitchens

  Apr 2007 - Aug 2011

  Woodworking Labourer

  Build cabinets as per drawing specs, maintain facility cleanliness.

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  Walmart Canada

  Sept 2011 - Mar 2015

  Was responsible for compliance of associates with Walmart policies, procedures and standards such as safekeeping of Company funds and property, personnel and grievance practices. Assign night associates as to where they are working in the store, and communicate productivity targets. Training, developing, mentoring, and coaching individuals to thrive for excellence. Ensure the store is merchandised as per company guidelines and exceed company standards on presentation of products. Executes merchandising display changes where required. Am responsible for assisting in providing direction and co-ordination of the overnight stocking and maintenance teams. Carries out supervisory responsibilities in accordance with the company's policies and applicable laws. Responsibilities include: Training Associates. Planning, assigning and directing work. Addressing complaints and resolving problems Show less

  • Support Manager

    Mar 2014 - Mar 2015

  • Lead Customer Service Manager

    Sept 2011 - Mar 2014
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  Dollarama L.P.

  Mar 2015 - Aug 2015

  Store Manager

  In charge of all aspects of the day-to-day operations of the store such as inventory management, freight flow, merchandising,customer service, and HR. Lead a team of 15 plus merchandisers, cashiers, and key holders.Loved working at Dollarama! Efficient corporate structure, fast paced, and challenging work environment. Would have liked to stay longer, however further persueing my education cut my stay short.

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  The Brick

  Sept 2015 - Apr 2016

  Customer Service Representative

  As part of the customer service team I was responsible to liaise between the sales team, operations team, and the customer. Daily responsibilities included but not limited to: -Respond to customer inquiries and offer solutions in a courteous and professional manner-Follow up with customers to identify and support their needs-Promote customer loyalty by providing exceptional customer support-Review and follow up on order reports on a daily basis

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  SI Kitchens

  Apr 2016 - Mar 2019

  Sales/ Project Coordinator

  SI Kitchens was a small operation where everyone worked on the production of cabinetry as well as supporting administrative tasks to keep the operation propelling forward. Responsibilities included: -meeting with clients -procuring materials -scheduling production and instillations -quality control -health and safety -construction of cabinetry, and custom units -finishing of materials

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  QUESADA FRANCHISING OF CANADA CORP

  Apr 2017 - Dec 2022

  Franchisee

  Successfully took the idea of opening a franchise from a concept(business plan) to a reality. The journey entailed contract negotiation with the franchisor, negotiating the lease, arranging for financing, and project managing the build out/fit up of the space. Opening on time and on budget. At the time, our stores opening week broke the record for sales opening week for the franchise. I am proud to say we have successfully operated through the Covid-19 pandemic. We have high star ratings on Google, Facebook, Yelp, and a loyal and amazing customer following. Show less

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  Glengarry Construction & Design

  Jun 2019 - Aug 2021

  Co-Owner

  Offering exceptional customer service, quality renovations and new builds in less than three years grew revenue ten fold. As a business owner I had a lot hats, and partnered with many service professionals. Duties included; -marketing & sales -estimation and procurement -project management -accounting (AP/AR) -finance, cash flow management, and business forecasting/ projections -human resources -compliance/ health and safety -legal (contracts & collections) Show less

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  LBL Excavation & Trucking

  Aug 2021 - Dec 2021

  Project/ Operations Manager
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  Old salt millwork LTD.

  Jan 2022 - Jul 2024

  Operations Project Manager
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  Cedar Ridge Designs

  Jul 2024 - now

  Director of Manufacturing