Moses Mangulano

Experience

• 

  KCB BANK UGANDA

  Jul 2013 - Jan 2014

  Personal Banking Officer

  PERSONAL BANKER Managing Client relationship and accountsSourcing for new business opportunitiesLeading Sales Teams in cross selling bank products both the asset and liabilityManaging business/personal banking portfoliosCredit/ loan analysis

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  KCB BANK

  Feb 2014 - Aug 2016

  Social Media Consultant (Reputational Risk)

  Analyzing the trend of Bank Performance on Social Media.Generating monthly reports to Bank of Uganda on the performance of the Bank regarding customer service.Responding to Customer Queries on the Social Media. Making Communications in regard to Bank- Customers Issues.Cross-selling to Customers on Social Media.Advising and guiding Customers on Bank’s E-products.Managing Bank Social Media reputational risk

• 

  KCB BANK UGANDA

  Oct 2016 - Nov 2021

  Am responsible for evaluating overall information technology risk, maintain an active view, and report on the actual, mitigated and residual risk in the Bank Risk Assessment of all Banks Projects Am charged with the responsibility to uphold internal control processes against the bank's policies, Fraud Risk Management and general Operational Risk Controls. Champion the compliance risk program in the Bank

  • Information Technology Risk Manager

    Jan 2018 - Nov 2021

  • KCB Projects Committee Risk Lead

    May 2017 - Nov 2021

  • Risk and Control Manager

    Sept 2016 - Nov 2021

  • AG. AML and Compliance Manager

    Oct 2016 - Jun 2017
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  KCB Bank

  Apr 2017 - Jul 2017

  AG. Operational Risk Manager

  Risk Management and Risk ControlControl FrameworkBusiness Continuity ManagementInformation Risk ManagementCorporate GovernanceFraud ManagementOperational Loss Control

• 

  Wave Mobile Money

  Dec 2021 - Oct 2022

  Responsible for protecting the interests of Wave mobile money, its customers, agents, and the business from Regulatory non-compliance and ML &TF risk, while also ensuring that Wave services remain accessible and easy to use by the target users. Am charged with the responsibility to Monitor internal compliance to Data Protection and Privacy Act, ensure compliance to the data protection obligations and conduct Data Protection Impact Assessments (DPIAs) Am charged with the responsibility of protecting Wave Mobile Money from Money Laundering

  • Risk and Compliance Manager

    Dec 2021 - Oct 2022

  • Data Protection Officer

    Dec 2021 - Oct 2022

  • Money Laundering Control Officer

    Dec 2021 - Oct 2022
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  Interswitch East Africa

  Oct 2022 - now

  Head of Risk and Internal Controls

  Spearhead the risk management strategy, development and execution as well as oversee and ensure alignment with Regulatory, Group and Incountry Compliance Program.