Jannelle McCarthy, CAPM

Experience

• 

  Sunterra Quality Food Markets Inc.

  Sept 2003 - Feb 2007

  Catering Manager

  - Handle de-escalations- Manage a team of 6- Prioritize and delegate work - Take, assemble and deliver catering orders- Host professional catering events from start to finish- Increased productivity from 50 to 80 orders per day

• 

  CIR REALTY

  Jul 2007 - Aug 2012

  Realtor

  - Provided comprehensive service and intuitively anticipated client needs- Organized and marketed open houses- Obtained all required education plus supplementary courses - Maintained high level of understanding of the economy and translated to clients- Maintained network of business associates- Superior understanding of comparable market value - Ability to diplomatically present information and professional advice to clients- Provided excellent negotiation skills for the benefit of both seller and buyer Show less

• 

  The Eden Group of Companies

  Jan 2008 - Jan 2009

  Property Manager and Administrator

  - Payroll and expense reconciliation- Accounts payable duties- General administrative and reception duties- Rent collection and deposit, managed tenant issues, showed units to prospective tenants- Managed building upgrade and repair- Submitted deficiency documents to the New Home Warranty Program

• 

  Thermae Advanced Aesthetics

  Jan 2010 - Jan 2011

  Spa Coordinator

  - Managed technicians and ensured a smooth-running operation- Scheduled clients and staff- Managed inventory- Daily cash reconciliation- Products and services knowledge and promotion- Use of Insight, a scheduling software program

• 

  The Coca-Cola Company

  Jan 2010 - Jan 2011

  Sales Administration

  - Specialized project creation and execution- Operated multiple phone line systems- Avaya, Meridian- Accounting coding, cheque requests and invoice transmittal- Processing expense reports- Arranged conference locations and appropriate catering, entertainment on location- Managed and maintained marketing spreadsheets- Specialized project creation and execution- Reconciliation of Social Club fundraising monies- Processing sampling requests- General administration and reception duties- Logistics of mail room, courier and postage systems- Ordering office supplies, booking meeting rooms Show less

• 

  Equinox Engineering Ltd.

  Sept 2011 - Mar 2014

  Project Support

  Cenovus Christina Lake SAGD MOC Projects- Project Administrator- Creation, maintenance and use of FTP and SFTP folders- Assembling and issuing construction work packages to the client- Performing quality checks on all documents leaving the company- Liaise between Project Manager and Client for all outgoing documents and returning documents- Develop and implement new procedures- Coordinate site visits- Maintain team contact list - Meeting coordination, taking and distributing of minutes- Assembling and issuing monthly reports to the client- Creating work flow charts- Liaise with project team to understand and assist with tracking all work, task and project assignments for over 150 projectsCenovus Christina Lake Engineering Support Project- Technical Assistant Lead- Managing a team and reporting directly to the Project Manager- Template creation and revision in OneNote- Uploading information to OneNote- Provide VPN support and troubleshooting to over 20 team members- Create and maintain a tracking spreadsheet and reporting milestones- Perform audits of project folders for compliance and adherence to proceduresBusiness Development- Preparing and assembling bid documentation- Preparing and assembling RFP and RFQ responses- Performing quality checks for outgoing bids- Create corporate resumes for bid packages- Update and maintain client database in Salesforce, an online contact database Show less

• 

  Pembina Pipeline Corporation

  May 2014 - Apr 2020

  Senior Administrative Assistant

  - Coordinator for Environmental Trainee program for Aboriginal and First Nations communities - Determining and tracking safety requirements - Coordination with communities - Writing and raising contracts and Purchase Orders - Development and tracking of budget and invoices - Scheduling trainees - Addressing performance related issues- Coordination of Environmental Management Program - Coordination of project strategy meetings and associated project dashboards- Coordination of Supervisor AFE Huddle -CEPA Integrity First Data Coordinator/Submitter, Octane Administrator- Stakeholder Engagement Enterprise Administrator, Training Coordinator and Super User (SustaiNet StakeTracker software)- Traccess Administrator for Pembina Learning System (tracking and reporting on safety training)- Processing and tracking invoices, budget forecasting, preparation and reconciliation- Developing and revising project and department processes and procedures- MS Project development and tracking- Editing, proofreading, drafting and formatting correspondence, reports, and PowerPoint presentations - Organization of social club and department events, making travel arrangements- Coordination of meeting logistics, meeting minutes, and pre/post meeting follow-up- Updating project tracking spreadsheets- Programs such as MS Project, SharePoint, SAP, Go to Meeting, Cisco WebEx, Salesforce, CentreSuite, Success Factors: Career Connections, BEx Analyzer- General administrative duties Show less

• 

  Omni Directional Boring

  May 2020 - Oct 2020

  Operations Manager

  - Oversight of Calgary Operational Policies and Procedures- Implement and execute operational improvements and communications in Calgary and with Nisku, AB, Headquarters- Develop and maintain a weekly revenue tracking document with monthly projected forecast- Project Management and dispatch coordination for Calgary jobs- Support Business Development, bidding and quotes, lead generation- Ameliorate existing business relationships and develop new relationships- Recommend new ideas and improvements to Operations and Corporate Headquarters- Candidate review, interviewing and selection- Human Resources services for Calgary staff- Develop the strategy for customization and rollout of Teams and Sharepoint- Manage the corporate LinkedIn page- Develop and issue the quarterly newsletter Show less

• 

  SynergyAspen Environmental Inc.

  Mar 2021 - Nov 2024

  • Manager-Internal Projects-Indigenous Relations-Admin Lead-Health & Safety Lead

    Nov 2022 - Nov 2024

  • Environmental Coordinator

    Mar 2021 - Nov 2022