Aakash Dhamal

Experience

• 

  Valuepitch

  Jun 2015 - Jun 2024

  In this current role, I excel at performing data and gap analysis to identify areas for improvement and drive efficiency. My approach involves conducting in-depth research to gather essential information, ensuring that projects are well-supported with accurate data. When issues arise, I act as an escalation coordinator, providing effective solutions and resolving problems promptly to maintain smooth operations.I am proficient in identifying and troubleshooting technical bugs, which ensures that our systems and processes run without interruptions. By collaborating closely with the sales team, I gain a deep understanding of client requirements and deliver quality reports that facilitate product adoption and enhance client satisfaction.My expertise in creating comprehensive reports allows me to deliver clear and actionable insights, empowering stakeholders to make informed decisions. Additionally, I oversee product implementation to ensure seamless integration, guaranteeing that our solutions are deployed effectively and meet client expectations. Show less As an Operations Manager, I thrived in dynamic environments by quickly addressing client needs and supporting my team to ensure smooth operations. I collaborated across teams to streamline processes and improve efficiency.Using data analysis, I identified trends and drove strategic improvements. Regular updates with the CEO ensured alignment on goals and strategies.Leading teams to exceed quality standards and meet client expectations was key. By fostering a high-performance culture, I ensured operational efficiency and high client satisfaction. Show less

  • Product Auditor

    Aug 2022 - Jun 2024

  • Operations Manager

    Jun 2019 - Aug 2022

  • Quality Control Specialist

    Apr 2017 - Jun 2019

  • Operations Executive

    Jun 2015 - Apr 2017