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Karim Hamdy

Karim Hamdy

Customer Service Agent

Followers of Karim Hamdy3000 followers
location of Karim HamdyCairo, Egypt

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  • Timeline

  • About me

    Steel & Chemicals Trader ( Import / Export )

  • Education

    • Arab Academy for Science, Technology and Maritime Transport

      -
      Masters of Business Administration

    • Cairo University

      2014 - 2017

  • Experience

    • Wasla Outsourcing

      Jun 2013 - Sept 2014
      Customer Service Agent

      *Troubleshooting Customer Issues *Assuring customer satisfaction*Customer Follow up and Customer care

    • Emerging Media UK

      Dec 2014 - Feb 2015
      Sales Agent

      *Promoting Mobile Phone Contracts to Potential & Current Mobile network customers *Cross-selling & Up-selling different services and items *Verification & IScore check

    • Centro Global Solutions

      Mar 2015 - Jun 2017
      Marketing Representative

      *Serving patients getting needed treatment/equipment Via providers and pharmacies*Compatibility Check with DRs *Insurance check & Medical billing

    • Kandil Steel

      Jan 2018 - Jun 2019
      Export Sales Specialist

      *Providing Clients with Proforma invoices & Setting payment terms *Working closely on client claims and investigating on both levels: internally & Externally *Contracts & letter of credit check

    • Modern Waterproofing Company - A Sika Company

      Jul 2019 - Feb 2025

      *Setting Marketing Plan and assessing territories performance.*Executing deals, Maintaining Production & Cash flow*Training & Development

      • Deputy IC Export Manager

        Sept 2024 - Feb 2025

      • Regional Export Manager

        Jul 2019 - Sept 2024

    • Longulf Trading (UK)

      Jan 2025 - now
      Trader

  • Licenses & Certifications

    • HR partner

      AIBE ASU
      Sept 2015

    • Young Entrepreneur Certification

      INJAZ Egypt
      Sept 2014

    • Key Account Certificate Program (KPPAE)

      Sika
      May 2024

    • Certified Training Professional

      AIBE ASU
      Sept 2016

    • PREPARING THE SALE

      Sika
      Jan 2024

    • Digital Marketing Professional

      Udacity
      Sept 2022
      View certificate certificate

  • Honors & Awards

    • Awarded to Karim Hamdy
      Entrepreneurial Skills Injaz Egypt Aug 2014