Deep Enrich
Mohammed Usman Akthar
Technical Support Engineer
357 followers
Kochi, Kerala, India
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About me
Technical Support Engineer at TCS
Education
Jamal Mohamed College, Tiruchirappalli - 620 020.
2019 - 2022Bachelor of Science - BS Computer Science
Experience
Tata Consultancy Services
Aug 2022 - nowTechnical Support EngineerProvide comprehensive technical support via phone, email, and chat, diagnosing andresolving hardware and software issues promptly. Install, configure, and maintain systemswhile documenting processes. Collaborate with teams to ensure customer satisfaction andrecommend improvements.
Licenses & Certifications
- View certificate
Preparing for Your Associate Cloud Engineer Journey
Google Cloud Skills BoostJun 2023
Languages
- taTamil
- enEnglish
- maMalayalam
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