Robert Nelson

Experience

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  Kerr Drug

  Feb 2012 - Aug 2013

  Pharmacy Technician

  Market pharmacy products and services, enter and troubleshoot insurance information, fill prescriptions for final checking by the pharmacist, and develop excellent customer service skills.

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  Partners HealthCare

  Feb 2014 - Apr 2014

  Volunteer

  I worked in Patient Transport, taking requests from a central database and escorting patients from one area of the hospital to another, discharging patients, and filing incident reports.

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  Whole Foods Market

  Jun 2014 - Oct 2015

  Cashier

  -Ensure accurate money exchanges to prevent variances in cash drawers -Recommend products based on health benefits, affordability, and taste to create trusting relationships with customers -Share retained knowledge of promotions and sales to encourage sales

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  Scofield Studio

  Jan 2015 - now

  Owner

  -Build and maintain brand on social media and website-Photograph weddings, events, portraiture, commercial photos-Draft patterns and construct garments for personal use and sale to clients-Design websites for clients using Wordpress

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  Apple

  Mar 2015 - Jan 2017

  Retail Specialist

  -Evaluated customer needs and desires to offer complete, thoughtful solutions-Inspired genuine connection to brand and technology-Integrated knowledge of Nikon DSLR cameras and Adobe Creative Suite to document store workshops and events

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  Curtis Brown Photography

  Sept 2016 - Mar 2017

  Social Media Marketing Intern

  -Assemble and arrange seamless backdrops and lights for photo shoots-Develop targeted demographic marketing strategy to reach the intended audience -Promote Kickstarter campaign on Facebook, Instagram, Tumblr to generate capital for photo book publication and printing

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  Joe Fowler for NC House

  May 2018 - Nov 2018

  Webmaster

  Design and deploy a Wordpress-powered website for a political campaign. This includes domain name purchase and configuration of nameserver settings, installing and maintaining open-source site editors, building and streamlining page content.

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  Appalachian State University

  Aug 2018 - May 2019

  Academic Tutor

  Assess and increase students' proficiency in the following subjects:- Macroeconomics- Microeconomics- Financial Accounting- Managerial Accounting- Finance- Organizational Behavior- Beginning, Intermediate, and Advanced Spanish

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  Spanish Ministry of Education, Culture and Sport

  Oct 2019 - Dec 2019

  English Language Assistant

  - Lead and encourage participation in classroom activities centered around learning English- Create classroom activities and administer oral exams- Tutor private students in conversation, vocabulary, and technical skills

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  Apple

  Feb 2020 - Jul 2021

  Troubleshoot and resolve software and hardware issues with consumer electronics, repair physically damaged devices. Utilize both English and Spanish to serve a diverse set of customers Actively listen, troubleshoot, and notate common usage questions Present and lead interactive lessons on product use

  • Technical Expert

    Feb 2021 - Jul 2021

  • Applecare Advisor

    Oct 2020 - Feb 2021

  • Creative

    Feb 2020 - Oct 2020
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  North Raleigh Ministries

  Jan 2021 - Apr 2023

  Facilitate financial wellness class to our Spanish speaking clients to give them the encouragement and tools to achieve and maintain financial stability and independence. Speak with Spanish-speaking client population to explore the variety of ways that NRM can help address food and housing insecurity, job search, and familial support. Cofacilitate personal finance class to give our clients the tools to achieve financial freedom and independence.

  • Personal Finance Class Facilitator

    May 2022 - Apr 2023

  • Volunteer

    Jan 2021 - Apr 2022
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  Abrigo

  Aug 2021 - Jul 2023

  Support Analyst

  -Assist end users over the phone and by e-mail, answering common usage questions -Escalate product issues to CSM and PM teams -Document cases in Salesforce for contribution to knowledge base articles -Plan, coordinate, and host events in the LGBTQIA+ Employee Resource Group

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  Hemo bioscience

  Mar 2024 - now

  Marketing Administrator

  -Responsible for developing, maintaining, and implementing marketing communication strategies to meet organizational objectives. Obtains customer research data, oversees all marketing, advertising and promotional communications activities. Increases sales with marketing activities. -Assists with B2B and B2C activities as needed: order entries in QuickBooks, product dispatch. Cover for CS and Inventory Control-Conceptualize and design graphics for use in print and electronic mediums, including custom branded QR code graphics Show less