
Boipelo Masego Morule
Medical Receptionist

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About me
Hygiene Disposables
Education

University of South Africa/Universiteit van Suid-Afrika
2021 - 2025Public Relations Public Relations, Advertising, and Applied Communication
Experience

Mmabatho Clinic
Dec 2015 - Jan 2016Medical ReceptionistAs a medical receptionist at MmabathoClinic, my responsibility was to greet, guide and assist patients in receiving the right medical care in a polite, effective and professional manner. I assisted the clinic staff members in general and gave patients and other guests a warm, welcoming impression over the phone and in person.My Responsibilities:. Greeted and attend to patients in person and over the phone. Maintained confidentiality of all doctors, nurses, staff, and patient information. Scheduled appointments between doctors, nurses and patients. Communicated medical results to patients under clinical supervision. Prepared and managed medical filing system . Called patients to remind them of their clinic appointments. Assisted patients with filling out forms and answering their questions. Maintained stock of forms and office supplies . Ensured reception area is well maintained, neat and clean Show less

Irelaxspa Spa Massage
Mar 2016 - Dec 2016Marketing AssistantAs a Marketing Assistant at Irelax, my role was to support the Marketing department's effort to promote the brand and its products to corporate companies. I assisted I'm various marketing activities such as brand awareness and customer and client engagements.My Responsibilities:. Executed all tasks allocated by the Sales and Marketing Manager. Monitored social media and reported to search engine results & online competitor activities. Assisted with the planning and execution of wellness corporate events. Assisted with communication and administrative duties among internal sales department. Maintained a database of corporate contacts. Monitored product compliance. Managed and provided feedback to corporate clients and customers. Provided with administrative support Show less

Grobler Rutsch Attorneys
May 2017 - Jun 2018Debtors ClerkAs a Debtor's Clerk at Grobler Rutsch Attorneys, I was responsible for contacting debtors to claim outstanding debts of their medical bills towards their creditors and to recover money from overdue bills and negotiating payments.My Responsibilities:. Contacted customers regarding medical accounts status and timeous payment. Mailed statements as customers request. Maintain bad debt schedules, recovered and written off. Ensured that all expected payments are updated weekly on the money expected sheet for managers. Identified which medical accounts are overdue. Monitored and managed the accounts receivable of the company. Maintained accurate records of all transactions. Resolved any payment discrepancies or issues. Provided information and assistance to debtors. Prepared monthly report pertaining to invoicing, credit notes, payments received. Ensured that all credit notes and POD are handed over for Scanning. Followed up on outstanding customers to ensure that they pay within the agreed terms and maintained record of correspondence with customers Show less

Real Promotions
Aug 2019 - May 2020As a Recruitment Specialist, it was my responsibility to attract candidates and match them with both temporary and permanent positions for the Telkom Division whilst building an effective relationship with hiring managers in order to gain a better understanding of their recruitment needs and requirements.My Responsibilities:. Created and published job ads in various portals. Formulated detailed job descriptions and posting them.. Collaborated with hiring managers to set qualification criteria for future employees. Screened CVs and job applications. Conducted initial phone screens to create shortlists of qualified candidates. Followed up with candidates throughout the hiring process. Maintained a database of potential candidates for future job openings. Produced reports on hiring plans and strategies. Mediatied between candidates and hiring managers Show less As a front desk receptionist at Real Promotions, it was my responsibility to welcome and greet guests at the front desk in a timely and professional manner. I also ensured to carry a cheerful and positive interaction with every visitor/clients/callers.My Responsibilities:. Greeted and welcomed guests/clients and candidates as soon as they arrive at the office. Answered, screened and forwarded incoming phone calls. Maintained office security by following safety procedures and controlling access via the reception desk. Kept updated records of office expenses and costs. Performed other clerical receptionist duties such as filing, photocopying,binding and assisting with administrative work. Updated calendars and scheduled meetings Show less
Recruitment Specialist
Aug 2019 - May 2020Front Desk Receptionist
Aug 2019 - May 2020

MKG Enterprise PTY LTD
Nov 2020 - Feb 2021Personal AssistantAs a Personal Assitant at MKG Enterprise PTY LTD, it was my role to provide end-to-end secretarial support by acting as the first point of contact to ensure all administrative requirements are handled within the required time frame and standards.My Responsibilities:.Managed diary and scheduled meetings and appointments for the Director . Screened phone calls, enquiries and requests, and handled them when appropriate. Handled requests and queries appropriately. Handled travel arrangements. Produced reports, presentations and briefs. Developed and maintained a filing system . Undertook occasional receptionist duties Show less

Hygiene Disposables
Sept 2021 - Mar 2024As a office Administrator at Hygiene Disposables, it is my role to oversee office operations, welcoming visitors and attending to day-to-day administrative tasks and I was responsible for the Office operations the company. My Responsibilities:. Worked closely with managers and Managing Director to maintain office operations. Performed general office administration and clerical tasks. Scheduled team meetings and client meetings. Implemented strategic office procedures for employees, administrators and warehouse members. Maintained inventory of office supplies and purchase new supplies as needed. Monitored company activities and updates calendar of events. Coordinated building and maintenance issues for general repair and updates Show less As a receptionist and the face of the organization at Hygiene Disposables, I was responsible for creating a positive first impressions, providing excellent customer service and efficiently managing the front desk area.My Responsibilities:. Greeting & welcoming visitors. Answering and directing phone calls to the relevant department . Booking travel Arrangements. Event Planning/Corporate Planning events . Assisted with various administrative tasks. Maintained a clean and neat reception area. Attended to visitors/guests, assisted with the relevant company information . Monitored and maintained security by utilizing CCTV to allow client/visitors/suppliers in the premises . Managed office supplies and orders such as stationaries orders Show less
Office Administrator
Sept 2021 - Mar 2024Receptionist
Sept 2021 - Mar 2024
Licenses & Certifications
- View certificate

Digital Marketing
GoogleJul 2021
Languages
- enEnglish
- afAfrikaans
- tsTswana
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