Deep Enrich
Diego Flores
Representante del servicio de atención al cliente
49 followers
Villa Nueva, Guatemala, Guatemala
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About me
Jr. Frontend-web developer | Full stack developer | Computer science & engineering student
Education
Core Code io
2023 -Software Development Fundamentals
Universidad Mariano Gálvez
2022 -Ingeniería Computer Science
Experience
Innovative Contact Solutions Powered by Intouch
Nov 2021 - Feb 2023Representante del servicio de atención al cliente-Providing accurate and helpful information about products, services, policies, and procedures.-Troubleshooting and problem-solving to address customer issues and provide appropriate solutions.-Resolving complaints and conflicts with empathy and finding satisfactory resolutions.-Assisting customers with order processing, payments, account updates, and returns/exchanges.-Continuous learning and improvement to enhance customer service skills.
RedFox
Nov 2023 - nowJunior Software Developer
Licenses & Certifications
- View certificate
GitHub para programadores
LinkedInJun 2021
- View certificate
Conviértete en desarrollador web full-stack
LinkedInJun 2021 - View certificate
MySQL esencial
LinkedInJun 2021 - View certificate
JavaScript esencial
LinkedInMay 2021 - View certificate
JavaScript avanzado: Expresiones regulares
LinkedInJun 2021 - View certificate
Desarrollo web: Control de calidad automatizado
LinkedInJun 2021 - View certificate
JavaScript avanzado: Buenas prácticas
LinkedInJun 2021 
Curso de SQL y MySQL
PlatziMay 2021- View certificate
Fundamentos del desarrollo web: Full Stack o Front-end
LinkedInMay 2021 - View certificate
Aprende SCRUM
LinkedInJun 2021
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