Diego Flores

Diego Flores

Representante del servicio de atención al cliente

Followers of Diego Flores49 followers
location of Diego FloresVilla Nueva, Guatemala, Guatemala

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  • Timeline

  • About me

    Jr. Frontend-web developer | Full stack developer | Computer science & engineering student

  • Education

    • Core Code io

      2023 -
      Software Development Fundamentals
    • Universidad Mariano Gálvez

      2022 -
      Ingeniería Computer Science
  • Experience

    • Innovative Contact Solutions Powered by Intouch

      Nov 2021 - Feb 2023
      Representante del servicio de atención al cliente

      -Providing accurate and helpful information about products, services, policies, and procedures.-Troubleshooting and problem-solving to address customer issues and provide appropriate solutions.-Resolving complaints and conflicts with empathy and finding satisfactory resolutions.-Assisting customers with order processing, payments, account updates, and returns/exchanges.-Continuous learning and improvement to enhance customer service skills.

    • RedFox

      Nov 2023 - now
      Junior Software Developer
  • Licenses & Certifications