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Sarah Jane Lofgren (Aulik)
Client Services Intern

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About me
Digital & Technology Supply Chain Project Manager
Education

Edina High School
2011 - 2014Activities and Societies: 212 Volunteer Marching Band Section Leader Pep Band Concert Band Wind Orchestra Track and Field Hurdler and Pole Vaulter Hip Hop Dance Team Fishing Team

University of Minnesota
2014 - 2018Bachelor of Arts, Mass Communications JournalismActivities and Societies: Rho Lambda Panhellenic Honors Society (January 2016 – May 2018) Dean’s List and Academic All Star (Fall 2015 – Spring 2018) Herbert Berridge Elliston Memorial Scholarship Recipient (Academic Year 2017 – 2018) Mortar Board Health Advocate Welcome Week Leader Delta Gamma Lambda Chapter Vice President Communications and Director of Chapter ArchivesCollaborated with the Chapter Management Team to facilitate success and structure within a 150-person organization Reviewed and revised the Chapter Bylaws and Standing Rules Contract and recorded weekly meeting minutes Responsible for coordinating and presenting budgets and overall financing for chapter directors
Experience

Eventopia AU/NZ
May 2016 - Jul 2016Client Services InternCollected, formatted, and presented data to high profile clients in Australia's boutique festival industry in relation to forcasted live events trends to ensure high success rates for attendeesManaged relationship with event vendors and quickly developed understanding for progressive event technology to assist in client meetings regarding technology to boost effective transactions, track attendee registration and guest movements, and administer emergency protocols when neededOrganized and managed 40,000 charge disputes for a high profile concert that was canceledProcessed, mailed, and shipped daily ticket ordering for all events posted through Eventopia ticketing Show less

Ewald Consulting
Jul 2017 - Apr 2018Sales AssociateUtilized CRM software (Hubspot) to track client pipelines and implement process improvements Assisted sales department growth through contributions to over $2 million in sales for 2017 Consistently surpassed monthly call and revenue goals

Twin Cities Business
Apr 2018 - Dec 2019Event ManagerFacilitated planning, design, and production of a variety of events, including corporate forums, receptions, and award ceremonies, ensuring adherence to strict timelines, financial parameters, and project objectives.Managed event budgets meticulously, analyzing expenditure to optimize net margins and preempt any potential budgetary excesses.Oversaw all facets of event logistics, including venue selection, décor arrangements, catering services, audio/visual setups, guest coordination, equipment procurement, and production of print/digital marketing materials. Show less

Be The Match
Dec 2019 - Nov 2022Coordinated the procurement, documentation (utilizing Vizio), transition, and training phases for the implementation of a new computerized maintenance management system (Facilio), ensuring seamless integration and user adoption. Collaborated closely with the software development team to address technical challenges, enhance the user experience, and drive ongoing programming efforts.Successfully implemented and maintained project management software (Asana) for large-scale departmental projects, overseeing individual team member tasks to gauge overall departmental workload and goal progress.Initiated and executed a proactive 5S plan independently to reassess and optimize office services department projects, resulting in enhanced team efficiency and the identification of cost-saving opportunities. Show less Engaged in client prospecting activities and partnered with external entities to bolster revenue streams, resulting in the successful organization of external client events with satisfaction rates consistently exceeding 90%.Managed sales tracking and facilitated timely invoice settlements, while also delivering comprehensive pre and post-event reports to the director to ensure transparency and accountability.Developed and implemented a communication strategy, serving as the primary spokesperson in company videos to communicate logistical details regarding return-to-office initiatives amidst the challenges posed by the pandemic. Show less
Senior Project Manager
Nov 2021 - Nov 2022Project Manager
Dec 2019 - Nov 2021

General Mills
Nov 2022 - nowDigital & Technology Supply Chain Project ManagerPrioritized and managed multiple project initiatives, ensuring high-quality deliverables across 4 sub-pods, each simultaneously maintained with their own agile ceremonies: daily stand-ups, sprint planning, backlog refinement, retrospectives, and planning poker.Standardized and trained over 50 people on cross-collaborative teams in agile principles and tools (Azure DevOps).Supervised deployment and use of new forms connected to Azure DevOps reducing bug logging time.Facilitated comprehensive project planning, scheduling, resource management, change navigation, documentation organization, and progress monitoring.Managed a team expansion from 25 to 50 resources and successfully divided the team into 4 sub-pods without a dedicated Solution Manager or Product Owner while closely collaborating with multiple resource managers.Managed scorecard updates, OKR alignment, and communication with the steering committee, ensuring transparency on project progress, issues, risks, and business benefits.Oversaw budget management tasks including financial routing and forecasting, resource reconciliation, journal entries, change request tracking, evaluation of contractor invoices and multiple major financial updates post fiscal route.Aligned project objectives with company goals, fostering clarity and alignment for the project team post scope change.Demonstrated strong leadership by resolving issues and roadblocks, escalating when necessary to maintain team focus, success, and effectiveness.Concurrently managed 4 separate projects prioritizing building and maintaining trust and strong working relationships, fostering an inspiring and motivating team environment, practicing agile methodologies, and transitioning the team from Teams Tasks to Microsoft Azure DevOps for user story prioritization and tracking. Show less
Licenses & Certifications
- View certificate

Blending Project Management Methods
LinkedInFeb 2024 - View certificate

Time Management: Working from Home
LinkedInOct 2022 - View certificate

Agile at Work: Driving Productive Agile Meetings
LinkedInMar 2024 - View certificate

Scrum: The Basics
LinkedInJan 2024 
Facility Management Professional (FMP)
IFMAJul 2022- View certificate

Agile at Work: Building Your Agile Team
LinkedInJan 2024 
Certified ScrumMaster (CSM)
Scrum AllianceMar 2023
Volunteer Experience
Mentor
Issued by BestPrep on Apr 2023
Associated with Sarah Jane Lofgren (Aulik)Client Lead
Issued by Partners in Food Solutions on Oct 2023
Associated with Sarah Jane Lofgren (Aulik)Medical Courier
Issued by Be The Match on Apr 2020
Associated with Sarah Jane Lofgren (Aulik)Board of Ambassadors, Fundraiser
Issued by Be The Match on Feb 2020
Associated with Sarah Jane Lofgren (Aulik)Logistics Team for the Walk to End Alzheimer's
Issued by Alzheimer's Association® on Feb 2019
Associated with Sarah Jane Lofgren (Aulik)Team Retention for the Walk to End Alzheimer's
Issued by Alzheimer's Association® on May 2014
Associated with Sarah Jane Lofgren (Aulik)Children's Hospital Volunteer
Issued by Children's Hospital on Jun 2014
Associated with Sarah Jane Lofgren (Aulik)
Languages
- enEnglish
- amAmerican sign language
- frFrench
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