Carole Guyvarch

Experience

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  Agence Hopscotch

  Mar 2005 - Oct 2005

  Project Assistant

  LE PUBLIC SYSTEMEOne of the key events agency in France. This was my first job in events and I worked closely with senior events managers on big events for high-profile clients.http://www.hopscotch.fr

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  Pomme Production

  Nov 2005 - Sept 2006

  Project Manager

  This agency specialises in organising film premieres and comedy nights in Paris. I worked as part of a small team to organise the comedy nights and events that were very popular in Paris.http://www.pomme-prod.com/pommeflash.html

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  Allegria Groupe

  Oct 2006 - Jul 2008

  Project Manager

  I worked as part of a team to organise small VIP events in unusual venues throughout Paris and worldwide. This role enabled me to travel extensively throughout Europe. I manage and lease with a large portfolio of high profile clients from Luxury (LVMH, Dior, Tag Heuer), Banking, Industrial, Telecom and Technological Industries. Eg. LVMH, La Banque Postale Asset Management, Crédit Agricole Private Equity, Mastercard, Orrick Rambault Martel, Lexmark.Key responsibilities:• Working on the initial pitch and producing original proposals• Researching and sourcing new VIP venues, speakers suppliers in France and worldwide• Co-ordinating venue management, caterers, stand designers, contractors and equipment hire• Update budgets as necessary during planning, prepare final budgets and ensure that stated margins are met. Communicate budgetary information to client throughout the planning and execution of meeting• Ensuring insurance, legal, health and safety obligations are adhere to• Liaising with clients and designers to create event collateral• Identifying and securing speakers or special guests• Responsible for the post event reconciliation and budgeting• Coordinating suppliers, handling client queries and troubleshooting on the day of the event to ensure that all runs smoothly• Post-event evaluation Show less

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  Fc2events

  Sept 2008 - Apr 2010

  Project Director - Creative Strategy

  This role required me to provide corporate events that raised brand awareness through seminars, incentives, conferences and product launches. I managed and liaised with a large portfolio of high profile clients from Finance, Luxury, Industrial, Motor, Telecom, Retail, Pharmaceutical and Technological Industries. Eg. Crédit Agricole Private Equity, Groupe Casino, Alcon Laboratory, La Banque Postale Asset Management, France Boissons, Institut Français du Pétrole, Global Concept Services.I have conducted events in France, UK, North Africa, Spain, Italy and Hungary to name a few.Responsible to create concepts and develop brand strategy.Key focus areas are:Account and client management• Liaising with clients to ascertain their precise event requirement• Producing detailed proposals for event (e.g. time lines, venues, suppliers, legal obligations, staffing and budgets) Staff management• Ad hoc staff management (up to 5 managers, designers)Logistic management• Researching and sourcing venues, hotels, caterers, site inspection, budget negociation• Determining and arranging detailed programme needs (i.e. room set-up, function times, audio visual, menu selections, on site/off site events and activities, DMC operations, special events, ground transfers, room deliveries, VIP needs)Financial management• Updating budgets as necessary during planning, preparing final budgets and ensuring that stated margins are met. Managing budgets up to 1 million eurosOperational & On-site management• Managing the delivery of the event on-site, ensuring that the highest standards of professionalism are maintained throughout• Negotiating contracts, controlling budgets and planning strategy implementationCase studies:• Groupe Casino Events 2009 & 2010. Pr events, dinner and travel programmes (15 to 100people). Convention and seminar programmes (200 people)• Alcon Laboratory symposiums 2009 & 2010. (600 to 800 people) Show less

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  DatacenterDynamics

  Mar 2011 - Nov 2016

  Responsible to effectively manage the Operations Department and ensure that the events (exhibitions, conferences and awards ceremonies) and services we provide to customers are of exceptional quality. Responsibility for the operational direction and delivery of events in accordance with the budgets and objectives set out for the department. • Define key operations processes, map and document best practice suitable to the events strategy and structure • Implement new extended timelines to support event strategy • Implement new structure in all regions • Automate processes • Development and management of the Operations team (20 people located in 5 different regions) • Develop and implement Customer Services function • Working closely with both CEO / CFO on financial and strategy Show less Responsible to effectively manage the APAC, MEA and Europe Operations team and ensure that the events and services we provide to customers is of exceptional quality. Core responsibilities include: • Striving for excellence and ensuring that attention to detail and high standards of delivery and customer service are maintained • Managing and developing a team of 10 people across 3 different regions • Ensuring that all events are delivered within the agreed event process timeline and that all milestones are met • Allocating events within the region to the appropriate Event Operations Manager • Reviewing venue recommendations made by the EOM and oversee the final negotiations to contract stage • Reviewing supplier recommendations made by the EOM and approving • Monitoring work-flow within teams ensuring resources are being used effectively • Reviewing and improving internal processes, implementing changes and communicating this to company • Setting initial budgets for each event and monitoring them • Approving invoices and budgets reconciliation Achievements:• Hired, trained and coached to success the entire APAC, MEA and Europe Operations team • Winner of the Best Operations Team at the Asian Conference Awards 2013 • Coached a team of 10 Operations Manager/coordinators to deliver 35 events, 2 awards and 60 training per year in APAC, MEA and Europe • Integration of the DCProfessional trainings within the operations team (Creation of the budget’s matrix, automate processes)• Saving of 26% on the annual operations budget for the APAC, MEA and Europe regions Show less Responsible for coordinating the operations of all events allocated to me, ensuring that the operations and logistic are delivered in accordance to the budget and objectives set out within the department. Primary responsibilities:• Taking a lead position on the events assigned to me. Principal point of contact both internally and externally • Ensuring that all events are within budget • Resourcing and negotiating venue's contract • Communicating with the venue in terms of room usage and set up, menu selection, catering covers, audio visual requirements, chairman speakers, film crew • Liaising with sponsors to ascertain their stand requirements • Coordinating web content, and the layout and design of the event floorplan • Building and maintaining a good working relationship with all contractors, venues and service companies • Responsibility of the event set up (exhibition and registration area, conference and breakout rooms) • All aspects of onsite F&B and AV requirements re my responsibility • Developing with sponsors a business relationship and assisting each individual with their event• Coordinating the web content for the delegate resources • Checking invoices and ensuring budget reconciliation • Preparing event feedback Show less

  • Global Head of Operations

    Jan 2015 - Nov 2016

  • Regional Event Operations Manager APAC, MEA and EUROPE

    Feb 2012 - Jan 2015

  • Event Operations Manager EUROPE

    Mar 2011 - Feb 2012
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  SMOOZY DMC

  Nov 2016 - Jul 2017

  General Manager

  Responsible to oversee and monitor project progress, providing leadership, direction and support to the team whilst maintaining motivation and enthusiasm to successfully deliver them.Recently, successfully lead the team and oversee all day-to-day planning to successful deliver the UK logistic for Nissan Champions League event (900 pax coming from 40+ countries). In charge of 12 sub-group programs and logistics before, during and after the CL. Supervising all ground logistic in Cardiff, working closely with Nissan and their agency (Hopscotch).Client management:• Leading client contact and maintaining relationships • Challenging and interpreting the client brief • Know how to drive a client (as an iron hand in a velvet glove!)Team Management:• Daily reading and organisation of the paperboard timeline• Overseeing of all ongoing projects• Supporting the project Managers in driving their clients if needed and answering their questions• Check of all proposals and budgets sent across by the most juniors• Training of the new project managers making sure company’s philosophy is always respected and followedProject Management:• Responsible at a senior level for the delivery of projects on time and within budget, meeting and exceeding client’s expectations• Responsible for the maintenance and innovation of Project Management Guidelines• Keenly develop and manage supplier relationships and to actively seek opportunities and cross sell product practicesMarketing & PR:• Responsible for the company marketing: emailing, publication, Fam trips, sponsorship with London & Partners• Representing the company on sales trip, PR and networking event, and whenever necessary or appropriate Show less

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  CGVH PRODUCTIONS

  Jan 2017 - Jan 2018

  Project & Production Director

  Small to large scale projects (Travels, incentives, conventions, productions, creations, product launches, PR and communication) for various accounts, B2B and B2C, In France, the UK and international.

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  Pacific World

  Nov 2017 - Jun 2019

  MICE Operations Manager

  Pacific World is a Global Destination and Event Management company, part of TUI DX, located in over 40 countries and more than 100 destinations around the world. Our understanding of different cultures and industry practices helps us to ensure our client’s events are successful.TUI Group is the world’s number one integrated tourism group. We employ 66,000 people in over 100 countries and service 20 million customers in 180 destinations worldwide.I manage the Pacific World UK team who creates creative and memorable experiences for an international range of B2B clients. Show less

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  CGVH PRODUCTIONS

  Sept 2019 - Jun 2021

  Interior Designer
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  WMH Project

  Jun 2021 - Aug 2022

  Responsible for delivering strategic proposals to new businesses. B2b and b2c.Creating concept, venue research, budgeting and content. B2B and B2C events. End to end project management, digital and live events.

  • Project Director / Creative strategy

    Mar 2022 - Aug 2022

  • Project Director

    Jun 2021 - Feb 2022
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  CGVH PROJECT

  Sept 2022 - now

  Project & Production Director

  I create experiences for the world's leading brands. I am a thinker, planners and maker, designing live events, virtual experiences and unique digital tools. The extraordinary is there...B2B and B2C, France / UK and worldwide.

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  AUDITOIRE

  May 2023 - Sept 2024

  Project Lead

  Lead project on large scale B2C international events.Main focus 2024 : Olympics and Paralympics games.Samsung Paris 2024 OG & PG Events & OperationsCISCO CXC showroomPlastic Omnium (CES & Showroom)...

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  PublicisLive

  Sept 2024 - now

  Production Director

  AM25 Davos - Partners Activations Team