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Jason O Hara

Jason O Hara

Frontline Technical Support Agent

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  • Timeline

  • About me

    EMEA Trust & Safety Quality Manager at TikTok

  • Education

    • Barrow Training

      2013 - 2013
      FETAC Level 5 Healthcare Support Distinction

    • De la Salle Waterford

      2004 - 2010
      High School Leaving Certificate Completed

      Secondary School

    • Waterford Institute of Technology

      2014 - 2017
      Bachelor's Degree BA Hons of Psychology (Level 8) 2.1 Honors Degree

  • Experience

    • Eishtec

      Sept 2013 - May 2014
      Frontline Technical Support Agent

    • Dunnes Stores

      Sept 2014 - Mar 2015
      Floor Staff

    • Mr.Price Branded Bargains

      Apr 2015 - Jan 2016
      Floor Staff

    • Rigneydolphin

      Jan 2016 - May 2017
      Customer Service Representative

    • Cpl

      Jun 2017 - Jun 2020

      • Senior Team Lead

        Apr 2018 - Jun 2020

      • Community Operations Analyst/Assistant Team Lead @ Social Media Company

        Jun 2017 - Apr 2018

    • TELUS International

      Jun 2020 - Apr 2021
      EMEA Operations Team Manager

    • TikTok

      Apr 2021 - now
      EMEA Trust & Safety Quality Manager

  • Licenses & Certifications