Katie W.

Experience

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  The News Gazette, Inc. (WDWS Newsradio)

  Dec 2008 - Jan 2012

  Newsroom Assistant & Promotions & Board Operator

  • Researched and interviewed for news stories for a six-person award winning news department. • Researched for the political editor’s show ‘On The Record’. Topics: government policies, laws, and candidates for 2010 Gubernatorial race. • Worked with Promotions department to help promote the station and attend events. • Addressed listener and client questions and problems. • Filled in for Office Manager as the station’s gatekeeper.

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  WBBM Newsradio (CBS Chicago)

  Jan 2012 - Jul 2015

  Executive Administrative Assistant

  • Wrote minutes for station’s weekly political show ‘At Issue’, which kept department in compliance with the Federal Communications Commission. • Produced a climate change episode for ‘At Issue’ and occasionally coordinated interviews with newsmakers and politicians.• Prescreened resumes for the assistant producer position and coordinated their interviews for the Managing Editor. Occasionally scheduled interviews for the Director of Program and News. • Coordinated work schedules for assistant producers and writers for the news department.• Prepared check requests.• Miscellaneous office task: distributed mail, ordered supplies, oversaw equipment maintenance and installation, etc. Show less

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  Various Companies

  Feb 2016 - Jul 2017

  Temporary Professional Work Experience

  • Legal Administrative Assistant- Hickey, O’Connor, & Battle, LLP• Case Manager Assistant- Disparti Law Group • Program Assistant, Facilities Department- Northwestern University Pritzker School of Law• Program Assistant, Ophthalmology Department- Northwestern University• Regional Field Director- Schakowsky For Congress • Junior Executive Assistant- Thoughtworks

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  Shiftgig

  Jul 2017 - Jul 2019

  Compliance Coordinator

  • Conducted research on labor laws to identify potential markets for business growth.• Collected critical information to send to insurance brokers to identified best insurance premium rates.• Supported outside counsel with thorough communication during legal cases.• Organized and managed documents for emerging lawsuits.• Gathered key information for unemployment representatives to improve flow of unemployment hearings and submitted data to 3rd parties fighting unemployment claims on behalf of temporary workers.• Provided all subpoena-related questions in a timely manner.• Properly assigned worker compensation codes to clients and then sending codes to insurance carriers.• Issued certificates of insurance to clients, partnering with insurance brokers. Show less

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  Aon

  Jul 2019 - Feb 2021

  Claims Advocate

  • Strengthened workflow operations and improved documentation management. Arranged all insurance files, kept precise, up-to-date computerized records for claims documentation.• Regularly scheduled phone call meetings using Webex with insurance carriers & clients.• Informed insurance carriers of new insurance claims and provided follow-ups, including issuing acknowledgment letters & insurer coverage details.• Aided clients & brokers by helping to resolve coverage problems, consistently addressing policies related to Directors & Officer’s Liability, Errors & Omissions, Employment Practices, Fiduciary, Fidelity, & Cybersecurity.• Facilitated insurance claims procedures, delivering informative status updates.• Instituted open lines of communication, improving working relationships with insurance claims agents & clients. • Interacted with supervisor to complete all assigned tasks, as requested. Show less

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  Burwood Group

  Jun 2021 - Jul 2022

  Internal Operations Specialist

  • Coordinated and managed Burwood Group’s orientation program for all new employees• Partnered with hiring managers from various departments to create an avenue of success for each new employee• Assigned, monitored, and tracked compliance training for all new employees• Gathered and coordinated all new employee material and equipment to be shipped out • Supported staffing efforts to ensure hours are properly managed for Burwood employees working on client project • Heavy scheduling of job applicant interviews for recruiting department• Managed day-to-day office operations, minor HR compliance, data entry, and minor business administration • Coordinated department get togethers as needed Show less

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  IManage

  Jul 2022 - now

  People Operations Coordinator

  • Answer iManage employees company questions about U.S. and Canada benefits, Paid Time Off, and all things company related via Zendesk• Manage Leave of Absences requests from iManage employees • Partner with recruiting department to onboard all new U.S. , Canada, Australian, UK employees, and interns • Upload all U.S. and Canada new employee and intern information in HRIS Dayforce• Manage and organize employee information in HRIS Dayforce• Assist Benefits Specialist on all U.S. and Canada employees benefits and benefit questions • Provide company data to management when requested • Work on special projects as needed Show less