Austin Lenzmeier

Experience

• 

  Mutual of Omaha

  May 2015 - Aug 2015

  Intern Representative

  • Built rapport with potential clients• Acquired leads for the pursuit of new accounts• Researched and developed new contact lists• Educated clients on their needs of various insurance policies

• 

  OneMain Financial

  Dec 2015 - Jun 2019

  • Manage and direct all operational aspects including sales, operations, customer service, collections, human resources, and administration• Underwrite loans to determine how to help the customer accomplish what they are looking for while verifying the customer can repay• Assist team members and customers to bring accounts up-to-date by working with customers’ pay schedule and using the appropriate assistance programs when necessary• Prepares team member performance appraisals and disciplinary notices as required• Coach team members to secure unsecured loans while protecting the customer and loan with appropriateinsurance products• Develop weekly forecasts, financial objectives, and business plans• Nurture staff’s professional skill set to include sales, collection calls, information collection, verification, andunderwriting• Adhere to high ethical standards while complying with all regulations/applicable laws and passing all audits• Assess local market conditions and identify current and prospective sales opportunities Show less

  • Branch Manager

    Nov 2017 - Jun 2019

  • Senior personal loan specialist

    Dec 2015 - Nov 2017
• 

  Ferrellgas

  Jun 2019 - Jun 2022

  Credit Analyst

  • Provide credit limit recommendations to management for national customers while reviewing credit, financials, and profitability.• Review personal and business credit on Dun & Bradstreet, Experian and Trans Union to establish credit limits and terms based on credit worthiness.• Review customers profitability for extended terms to meet the needs of the sales team.• Generate and communicate weekly reports to management.• Correspond proficiently in Salesforce and Peoplesoft with employees in the field for overrides or emergency situations. Show less

• 

  Cfm Distributors, Inc.

  Jun 2022 - now

  • Director of Credit and Customer Experience

    Sept 2024 - now

  • Credit Manager

    Jun 2022 - Sept 2024