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Raj Jagga

Raj Jagga

Followers of Raj Jagga1000 followers
location of Raj JaggaGurugram, Haryana, India

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  • Timeline

  • About me

    AVP NAB India - Expert in managing banking operations, process improvements, hiring, transitions and people management - Lean six sigma green belt certified !

  • Education

    • Maharshi Dayanand Sarswati University

      -
      Bachelor of Commerce - BCom commerce

  • Experience

    • Genpact

      Mar 2007 - Mar 2023

      Ops role - SDLResponsible for managing service delivery of a leading bank in commercial lending domain. Managed a team of around 250+ employees working in payments, Document preparation, credit assessment, settlement and closure/ exit processes.My role included client interaction on daily basis , driving zero surprise operations, employee retentions and driving improvements .10 months as consultant:Working with clients directly in consulting role in process improvement projects Show less

      • Senior Manager

        Nov 2017 - Mar 2023

      • Manager

        Apr 2015 - Nov 2017

      • Assistant Manager

        Dec 2012 - Apr 2015

      • Other

        Mar 2007 - Dec 2012

    • NAB

      Mar 2023 - now
      Associate Vice President

      Managing team which consists Tax payments, Various big ticket payments to authorities, Dormant accounts, Internal suspense accounts, Dividend payments, Suspended bank accounts, SWIFT ...Hiring expert for Payments, Financial crime and Lending services.

  • Licenses & Certifications

    • Practioner

      ActiveOps

    • Career qualified in banking

      FINSIA

    • Lean six sigma

      Genpact

    • Lean Certification

      Genpact India Private Limited Delhi

    • Microsoft Office Specialist: Excel Certification

      NIIT