Cesar Bofanga

Experience

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  Département de Distribution de Kinshasa (DDK/SNEL)

  Jul 2006 - Sept 2006

  Project Engineer trainee

  - Analyze design studies,- Organize and coordinate the work to implement, - Mastering the techniques of project management (reporting, dashboards ...).

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  Fichtner Consulting Engineers-SAI

  Sept 2006 - Nov 2006

  Project Engineer Trainee

  - Analyze customer needs through the specifications of tender, participate in developing the techno-commercial offers, - Propose an organization of work (content, resources, budget) in accordance with the referential quality of the company and have it validated by the project manager, - Participate in design engineering and optimizing technical solutions, - Establish or validate records of consultation, analysis of tenders, contracts and service orders,

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  Millicom DR Congo OASIS SA avec CA

  Sept 2008 - Oct 2014

  PS Core Network Operation Engineer

  - Administer daily system operation and maintenance of GPRS nodes in the network (SGSN, GGSN, CG, BG and DNS) and IP Network elements operations (Routers, Lan-switch, Firewall,)- Assist GPRS manager to coordinate with marketing department in the design, testing and implementation of new GPRS products

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  Millicom group international/ tigo/DRC

  Nov 2014 - now

  GPRS Core-Network & Data Network Engineer at TIGO-DRC/Millicom Group

  - Responsible to provide second level support in fault management, configuration, performance, security management for the PS Core network elements (PS Core, EPC, PCRF, etc).- Properly judge the complexity of the fault, configuration , and performance call for multiple expertise support and/ or escalate to Huawei Technical Assistance Center (TAC) (3rd line support) or Vendor Engineer effectively.- Ensure the job tasks are carried out in accordance to the SLA and KPI.- Responsible to handle the customer complaints which are failed to solve by the first line Engineer in the Front Office.- Prepare restoration plan in the event of critical incident.- Provide monthly report for queries, statistic and trend. Show less