Emily Ren

Experience

• 

  Business Institute of Australia

  Nov 2014 - Feb 2015

  Admissions Assistant

  - Performed data entry for new client applications and enrolment details. - Managed the storage and maintenance of student files.

• 

  Australian Academy of Commerce

  Dec 2015 - Dec 2017

  Student Service officer

  • Acted as the first point of contact for students’ (client) enquiries.• Prepared, arranged and conducted orientation sessions, and assisted students in course selection and timetable creation.• Provided students with requested and other useful information on a range of topics and queries.

• 

  Globalink Group Pty. Ltd.

  Jul 2018 - Dec 2019

  Registered Migration Agent / Education Counsellor

  - Provided visa application assistance to international student clients, employing a thorough understanding of course and admission requirements of Australian schools and universities. - Managed client files and data entry into Officio and Google Drive databases, and produced individualised study plans for domestic and international clients.

• 

  New Oriental Education & Technology Group

  Dec 2019 - Jan 2023

  Registered Migration Agent/Education Counsellor

  - Accurately and promptly address student enquiries and provide guidance on applications and admissions processes. - Act as the sole Registered Migration Agent within the team, conducting research on legislative requirements and subsequently advising on complex case management. - Manage the department’s CRM and ERP systems, ensuring accuracy and diligence in the input of client information, case details and account financial information.

• 

  Navitas

  Jan 2023 - now

  Admissions Officer- Western Sydney University,Sydney City Campus&SIBT