Seun O.

Seun O.

Senior Business Analyst

Followers of Seun O.43 followers
location of Seun O.Laurel, Maryland, United States

Connect with Seun O. to Send Message

Connect

Connect with Seun O. to Send Message

Connect
  • Timeline

  • About me

    Program Manager, MSc. PMP. PSM. ITILv3.

  • Education

    • University of Maryland - Robert H. Smith School of Business

      2003 - 2005
      Information Systems
    • University of Maryland Global Campus

      2011 - 2013
      Master of Science - MS Management Information Systems and Services
  • Experience

    • Northrop Grumman

      Jun 2015 - Aug 2016
      Senior Business Analyst

      • Led the Enterprise Test Data Management System project at the Social Security Administration in an agile environment, overseeing cross-functional teams to ensure project success.• Facilitated stakeholder meetings to gather and prioritize project requirements, fostering clear communication channels and consensus among stakeholders.• Developed and managed detailed functional requirements documents throughout project stages, ensuring comprehensive traceability and alignment with project goals.• Designed Mockups, Wire Frames, and Functional Specifications to visualize and articulate project deliverables, enhancing stakeholder understanding and buy-in.• Created, designed, and formatted comprehensive requirements specification documentation including Lifecycle documents, User Stories, Use Cases, and Software Requirements Specifications.• Developed and delivered customized training programs to enhance field readiness and adoption of new systems and processes.• Provided regular team and task reports to management, ensuring transparency and alignment with project milestones and objectives.• Collaborated closely with client subject matter experts to define, test, implement, review, and support requirements documentation, ensuring alignment with business needs and regulatory requirements.• Established and maintained workflows, approval processes, and validation rules based on stakeholder requirements, enhancing operational efficiency and compliance. Show less

    • Optum

      Aug 2016 - now

      • Senior Program Manager for existing Clinical Performance programs and initiatives as well as newly launched initiatives within HouseCalls. • Engage with executive leadership, sponsors, and other high-level stakeholders to communicate the importance of effective project planning, garner support for planning improvement initiatives, and ensure alignment with organizational goals and objectives.• Operations lead for risk and quality initiatives supporting the HouseCalls program (i.e., management and expansion of various clinical performance programs)• Led a strategic initiative query opportunity program aimed at improving practitioner training and education opportunities related to accurate documentation of HouseCalls visits. This has led to a 29% increase in Provider diagnosis documentation accuracy.• Leading a high performing team with efforts directly contributing to a 15% revenue increase by identifying potential revenue- generation opportunities through strategic query programs.• Lead and support continuous improvement initiatives focused on enhancing project planning capabilities, soliciting feedback from project managers, identifying opportunities for refinement, and implementing iterative improvements.• Leverage best practices from existing programs to create customized, scalable solutions for new programs.• Leverage data and metrics to drive strategic initiatives aimed at improving clinical performance programs, achieving a 20% improvement in coding accuracy rate.• Collaborate cross departmentally to manage risk/mitigation, project progress and issue resolution efforts, fostering seamless project execution.• Develop and interpret reports that lead to actionable insights for operational and clinical leaders across multiple business segments. Show less • Led agile transformation initiatives for two critical House Calls applications, significantly enhancing stakeholder engagement and delivery timelines.• Prioritized and managed product backlog to align with strategic business goals, resulting in improved product quality and user satisfaction.• Managed end-to-end development processes including Backlog Management, Feature Review, PI Planning, Sprint Coordination, and Release Planning.• Provided oversight to scrum team, ensuring successful execution of business requirements.• Collaborated with business product leaders to develop and manage capability roadmaps.• Elicited and documented complete and accurate business requirements into Feature and User Stories using Gherkin format for acceptance criteria.• Engaged with technical leads and stakeholders to define project objectives, goals, and business processes, ensuring delivery within project scope.• Prepared project artifacts such as use cases, user stories, UAT Test Scripts, and process flow diagrams in alignment with agile methodology.• Incorporated stakeholder feedback to continually improve operational processes and product delivery.• Conducted team demos and stakeholder presentations to ensure alignment with project objectives.• Partnered with cross-functional technology teams including developers, testers, system engineers, and program managers to deliver features and capabilities that enhance user experience.• Mentored incoming Business Analysts on best practices including user story creation, Gherkin-style acceptance criteria writing, and business process optimization. Show less

      • Program Manager

        Aug 2020 - now
      • Senior Agile Product Owner

        Sept 2019 - Aug 2020
      • Product Owner

        Aug 2016 - Jul 2020
  • Licenses & Certifications

    • ITIL® v3

      EXIN
      Dec 2015
    • HDI Certified Support Center Team Lead (HDI)

      HDI
    • Professional Scrum Master

      SCRUMstudy - Accreditation Body for Scrum and Agile
      Feb 2015
    • Pragmatic Certified Product Marketer

      Pragmatic Institute
      May 2016
  • Volunteer Experience

    • President

      Issued by Seun and Friends Campaign Foundation Inc on Feb 2018
      Seun and Friends Campaign Foundation IncAssociated with Seun O.