Arshad Khan

Experience

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  Avaya

  Jan 2006 - Mar 2008

  Senior Technical Associate

  • Writing test plans and test cases for Avaya One-X Desk-phones.• Executing test cases for Avaya One-X Desk-phones• Reviewing Requirement Documents and proving feedback.

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  Stealth Mode Startup Company

  Mar 2008 - Mar 2010

  Member Of Technical Staff

  - Managed software verification tasks for client and server of fixed mobile convergence technology - Liaised with QA Director for development of testing strategy, built and executed test plans and test cases, and reported bugs - Instrumental in improving test processes – recommended processes for build delivery for QA. Also, created test case, bug reporting, and resolution documentation structures

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  Tech Mahindra

  Mar 2010 - Oct 2010

  Team Lead

  - Provided pre-sales support, authored SOW and product descriptions, and mapped client requirements for the client, Huawei (VAS products). - Also, developed the technical solution and determined deployment feasibility for VAS products’ deployment.

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  Symphony Teleca

  Feb 2011 - Oct 2011

  Lead Product Engineer

  - Led and mentored team for validation of new product for client, Vocera – worked closely with client’s team (onsite) and ensured timely delivery of the product.- Gathered customer requirements, reviewed product requirement documents, and allocated tasks to team members.- Authored test plans and test cases based on functional requirements- Also, reported quality assurance status to the customer on a daily basis

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  ExperienceFlow.AI

  Oct 2011 - Oct 2021

  Appointed by the CEO to establish, build, and lead the product management division within the company, driving the strategic vision and direction. Hired by the CEO as the company's first employee to help ideate, develop and deliver a health tech platform to reduce patient wait time by improving healthcare provider efficiency. One of the first employees of this early-stage start-up, recruited to leverage experience in product engineering and customer relations building for managing the company’s hospitality solution (the company pivoted to healthcare in the year 2014)

  • Director of Product Management

    Sept 2019 - Oct 2021

  • Director Of Engineering

    Jul 2012 - Sept 2019

  • Operations Manager

    Oct 2011 - Jul 2012
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  The Barrington Consulting Group

  Feb 2022 - Jul 2022

  Senior Digital Business Analyst

  • Interviewed over 30 user research participants, including educators and students, to understand their challenges and needs for a new self-directed online study product for the Nova Scotia Department of Education and Early Childhood Development.• Wrote and reviewed BRD with the client’s senior managers and directors and incorporated their feedback to baseline the document.• Conducted market research, engaged with over 20 legal professionals, and conducted data analysis to propose a comprehensive legal product for leadership review. Show less

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  Amazon

  Sept 2022 - now

  Senior Product Manager - Technical

  Recruited by Amazon Extra Large (AMXL) to elevate last-mile delivery station technology, enhance safety protocols, and achieve cost savings.