Koushik Vemuri

Experience

• 

  Deloitte

  Nov 2020 - Jul 2022

  Supported SailPoint IdentityIQ workflow efficiency by configuring, testing, and maintaining workflows for 25,000+ users, streamlining user provisioning, access requests, role management, and Role-Based Access Control (RBAC) policy enforcementBuilt enterprise application integrations using SAML, OAuth, and OpenID Connect, providing Single Sign-On and identity federation. Automated security tasks using Python, PowerShell, and SQL, streamlining identity lifecycle managementAssisted in the migration from on-premises Active Directory to Microsoft Entra ID (Azure AD), contributing to identity synchronization, conditional access policy implementation, and troubleshootingUtilized Splunk to analyze security and operational logs, proactively identify root causes of user access issues, and resolve customer-reported incidents, minimizing downtime.Assisted in the configuration of Okta Single Sign-On (SSO) and Multi-Factor Authentication (MFA), supporting user authentication and authorization, and resolving authentication-related challengesDeveloped and maintained comprehensive technical documentation for IAM policies, standard operating procedures (SOPs), and system configurations, ensuring knowledge transfer and operational consistency.Built ServiceNow dashboards to track KPIs like incident resolution time, SLA compliance, ticket volume, and user request trends.Conducted 3 knowledge transfer sessions, provided shadowing and reverse shadowing for new team members, and effectively communicated project progress and status to clients Show less

  • Solution Delivery Associate- IAM

    May 2022 - Jul 2022

  • Solution Delivery Analyst- IAM

    Nov 2020 - May 2022
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  University of North Texas

  Dec 2022 - May 2024

  IT Student Assistant

  Resolved support tickets related to user accounts in Active Directory and Entra ID, including password resets and access issues.Supported IAM processes by handling account provisioning, deactivation, and security compliance tasks.