Experience

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  Prio auto sales

  Apr 2017 - May 2018

  Administrative manager

  • Filed and retrieved corporate financial documents, inventory records, and reports.• Present, promote and sell products/services using solid arguments to existing and prospective customers.• Helped grow sales 41% year two, through targeted advertising and promotional campaigns I spearheaded.• Oversaw office bookkeeping and supply chain management.• Regularly performed cost-benefit and needs analysis of current clients, resulting in high customer retention.• Provided clerical assistance including answering phones and actioning incoming internal/external mail,• Coordinated with financial institutions to secure personalized loans for clients based on financial needs. Show less

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  Ottawa public health - santé publique ottawa

  Oct 2020 - now

  • A part of School Outbreak Response Team and Covid School Support Team• Support case and contact management for all high-risk contacts for schools.• Collaborate with CSST nurses to support data accurately.• Use CCM database for all updated cases.• Responsible for opening and monitoring all outbreak cases with extensive processes.• Link all current and new investigations to outbreak and exposures.• Quality assurance for all incoming lab reports and data. • Compute and analyze data, using statistical formulas and computers.• Develop and maintain record management systems to process health information and produce reports.• Oversees the on-site data verification clerks through support and leadership.• Ensure regular reviews of data quality assurance and compliance with ministry guidelines.• Mediate client questions and concerns on site.• Collaborates with nursing, logistic and research partners to meet operational requirements.

  • Data Entry Verification Clerk

    Oct 2021 - now

  • Team Lead Data Coordinator

    Oct 2020 - Oct 2021
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  City of ottawa

  Sept 2022 - now

  Social service worker

  • Interpret, apply, and explain legislation, policy and procedures• Awareness of and sensitivity to the special needs of client information• Deal with constant emergency, high stress situations over the telephone • Conflict resolution skills (crisis scenarios)• Knowledge of Ontario Works Act and Emergency Financial Assistance programs and services • Basic knowledge of the Ontario Disability Support Program• Essential Health and Social Supports programs knowledge• Knowledge of provincial database Social Assistance Management System (SAMS) Show less