Patricia Owens

Experience

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  Gary Greene Accounting and Taxation Services Ltd

  Sept 2011 - Aug 2012

  Accounts Assistant

  •Worked closely with clients (farmers and farm-related businesses) on various accounting aspects such as processing income/expenditure, P&L, and identifying entitlements to reduce expenses, while maintaining confidentiality. •Fulfilled administrative tasks such as filing, recordkeeping, database management, reporting, attending to incoming queries, mail distribution, and providing support within department to drive business continuity.

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  Aurivo Co-operative Society Limited (Homeland Agri)

  Jan 2014 - Feb 2020

  Senior Sales Assistant

  •Contributed to the sampling and testing process at the Aurivo Animal Feeds Mill by assisting the entire procedure from recoding sample data, sample organisation, data entry, to generating nutritional values for each sample. •Responsible for reviewing sampling and testing results instead of processing; returning findings and results to clients to discuss report details, and any necessary actions to be implemented or addressed moving forward.Highlights•Ensure smooth daily retail operations by attending to customers’ queries, processing/dispatching orders, preparing deliveries, overseeing product returns, inventory control, conflict resolution and driving store promotions regularly.•Pivotal role in backend activities such as merchandising, administrative tasks, time sheet management and product discussions; working collaboratively with HQ and sales representatives to identify potential revenue methods. Show less

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  KN First Aid Training Services

  Feb 2015 - Jun 2022

  Office Administrator

  •Coordinating office activities and operations to secure efficiency and compliance to the company’s policies. Keeping stock of office supplies and placing orders when necessary.•Manage phone calls, emails and any other forms of correspondences. Supporting all budget and bookkeeping procedures. Assisting with all computer and telephone duties, assisting with client queries. Inputting client’s personal details onto the national database. •Updating and creating records and databases with personal and financial data. Submitting reports on aspects relating to the business. •Processing all related paperwork i.e. invoices to clients, purchase orders for materials, certification for client’s upon completion of courses. Sourcing of materials and pricing of venues for training. Show less

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  DG Roofing

  Mar 2020 - Jun 2020

  Sales Executive

  • Opening and closing daily and all related duties, ensuring the store are ready for business. Holding the senior positionin the store in the absence of the Manager.• Conducting market research to identify selling possibilities and evaluate customer needs. Identifying productimprovements or new products by remaining current on industry trends, market activities, and competitors.• Produce layout plans for the store and maintain store shelves and inventory. Collaborate with suppliers, distributorsto negotiate prices, quantities, and timescales. Planning and develop merchandising strategies for seasonal stockitems.• Team Leader - guiding team members in their daily duties in the shop, yard, and goods inwards store. Dealing withcustomer queries via telephone or in-store, processing sales, and returns transactions, planning delivering services. Show less

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  Door Works Limited

  Aug 2020 - Jun 2022

  Office Administrator

  • Assisting with all client’s queries, both telephone, and emails. Price checks on all products and setting up special prices for certain customers and uploaded them on to the system. • Processing all sales orders and delivery dockets. Ensuring that any changes that need to be made to the delivery dockets are done so before the orders are shipped. Booking deliveries with our couriers.• Cross-checking all deliveries that come in on-site and updating the stocks on the IT system. Updating bin locations in the warehouse on to the system and ensuring they are on the sales order dockets.• Processing all invoices to send out to our customers and updating our customer database as required. Supervising the repackaging of all aged stock. Recoding our products to ensure the barcodes are up to date and match those on the system. Show less

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  Office of the Revenue Commissioners

  Jul 2022 - now

  Clerical Officer