
Brandon D.
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About me
Technical Support Specialist Lead
Education

Pensacola State College
2019 - 2019CCNA Routing and Switching: Scaling Networks• Describe the operations and benefits of the Spanning TreeProtocol (STP).• Configure and troubleshoot STP operations.• Describe the operations and benefits of link aggregation andCisco VLAN Trunk Protocol (VTP).• Configure and troubleshoot VTP, STP, DTP, and RSTP.• Configure and troubleshoot inter-VLAN routing• Configure and troubleshoot EtherChannel and HSRP.• Configure and troubleshoot basic operations of routers in acomplex routed network for IPv4 and… Show more • Describe the operations and benefits of the Spanning TreeProtocol (STP).• Configure and troubleshoot STP operations.• Describe the operations and benefits of link aggregation andCisco VLAN Trunk Protocol (VTP).• Configure and troubleshoot VTP, STP, DTP, and RSTP.• Configure and troubleshoot inter-VLAN routing• Configure and troubleshoot EtherChannel and HSRP.• Configure and troubleshoot basic operations of routers in acomplex routed network for IPv4 and IPv6.• Configure and troubleshoot advanced operations of routersand implement OSPF and EIGRP routing protocols for IPv4and IPv6. Show less

Pensacola State College
2018 - 2018Introduction To Networks Certificate of CompletionExplain network technologies. Explain how devices access local and remote networkresources.• Describe router hardware.• Explain how switching operates in a small to medium-sizedbusiness network. Design an IP addressing scheme to provide networkconnectivity for a small to medium- sized business network.• Configure initial settings on a network device.• Implement basic network connectivity between devices.• Configure monitoring tools available for small to… Show more Explain network technologies. Explain how devices access local and remote networkresources.• Describe router hardware.• Explain how switching operates in a small to medium-sizedbusiness network. Design an IP addressing scheme to provide networkconnectivity for a small to medium- sized business network.• Configure initial settings on a network device.• Implement basic network connectivity between devices.• Configure monitoring tools available for small to medium sized business networks. Show less

Radford M Locklin Technical Center
2015 - 2016Other Computer Systems and Information TechnologyActivities and Societies: Skills U.S.A. Worked toward gaining my CompTIA A+ certification,which is the industry standard for validating vendor-neutral skills expected of an entry-level computer technician.

Pensacola State College
2018 - 2020Associate of Science - AS CyberSecurityASSOCIATE IN SCIENCE DEGREE (CYBERSECURITY)

Pensacola State College
2018 - 2019CCNA Routing and Switching: Routing and Switching Essentials• Determine how a router will forward traffic based on thecontents of a routing table.• Explain how switching operates in a small to medium-sizedbusiness network.• Use monitoring tools and network management protocols totroubleshoot data networks.• Configure monitoring tools available for small to medium sized business networks.• Configure initial settings on a network device.• Configure Ethernet switch ports.• Implement VLANs.• Implement static routing… Show more • Determine how a router will forward traffic based on thecontents of a routing table.• Explain how switching operates in a small to medium-sizedbusiness network.• Use monitoring tools and network management protocols totroubleshoot data networks.• Configure monitoring tools available for small to medium sized business networks.• Configure initial settings on a network device.• Configure Ethernet switch ports.• Implement VLANs.• Implement static routing and RIPv2.• Implement DHCP on a router.• Implement network address translation (NAT).• Implement access control lists (ACLs) to filter traffic. Show less

Milton High School
1996 - 2000High School Naval Junior Reserve Officer Training Corps.Activities and Societies: Naval Reserve Officer Training Corps (Athletics Team). Art Club, English (Honors),Science (Honors)
Experience

Walmart
Jun 1999 - Nov 2002Sales AssociateI worked as a sales associate in the Garden Center and utilized machines such as Forklifts and Scissorlifts to assist with unloading and loading of freight, supplies and merchandise. I also became very familiar with the merchandise in my department and would often help customers with questions they had about lawn care and equipment use.

US Army
Nov 2002 - Dec 2003Parachute Rigger 92RLeadership skills and training of new employeesPreparation of the warehouse for opening each day and all other areas of warehouse operation.Received, stored, and issued goods and materials.Cleaned and maintained the warehouse in compliance with OSHA safety standards.Inspected equipment and materials to identify the cause of errors and defects.Unloaded cargo from trucks with hand trucks, pallet jacks, and forklifts.Oversaw shipping and receiving by checking bills of lading against merchandise.Inventory control and reordering along with stocking in correct bin location for efficient retrieval.Able to maintain focus and complete tasks effectively and safely. Maintained a position as a Company Platoon Commander in two separate departments. Show less

Florida Department of Corrections
Mar 2006 - Dec 2015Correctional OfficerMaintained the care, custody, and control of two hundred or more inmates housed in close custody and minimum custody security units.Made rounds at specified intervals and conducted routine and emergency head counts.Directed the activities of inmate crews working on maintenance projects.Searched the grounds, buildings, living quarters, and work areas for contraband.Prepared, processed and maintained forms, reports, logs, records and activity journals.Monitored and authorized entrance and departure of employees, visitors, and vehicles.Detected suspicious activities and watched for criminal acts and rule infractions.Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.Organized and lead the institutions recreational activities.Provided cost effective alternatives to the Department of Corrections and the State of Florida.Supervised high risk health inmates to provide immediate care.Observe traffic in and around the compound.Monitor, supervise and screen inmate visitor traffic.Make periodic patrols of quarters and work areas for inmate and officer safety.Maintain proper security of inmates being transported.Maintain knowledge of communication and other electronic equipment.Maintain and demonstrate proficiency in the use and care of firearms, restraint methods and equipment and emergency measuresMaintain a record of equipment, supplies and other itemsCheck inmate mail for possible contraband. Show less

Gigabyte Me Computer Repair
Apr 2015 - nowLead Service Technicianhttps://gigabyteme.wixsite.com/gigabyteme

Radford M Locklin Technical Center
Aug 2015 - Aug 2016Full-time StudentRecieved A+ certification while completing Computer Systems and Information Technology course.

Santa Rosa County Public Schools
Aug 2016 - Nov 2019Teaching Assistant for TechnologyI help to maintain the school's computer hardware and networking tools to maximize teacher's efficiency in educating the future leaders of tomorrow!In doing so I am responsible for maintaining the hardware such as computers , routers, external storage devices, all peripheral devices ( etc..keyboards , mice and cameras) , and various formats of computer memory storage.I am also responsible for maintaining that the school's internet network stays operational at the facility level.I do this by utilizing my networking skills to allow and maintain internet connectivity to the various programs that the teachers and administration use on a daily basis. I also am proficient in using networking tools such as active directory to add\ remove , update and unlock staff and student computers and their user accounts as well as data processing and remedial programming of current systems. Show less

Escambia County Schools
Nov 2019 - Aug 2022Campus Security OfficerServe as a member of a school’s security and safety team, explicitly protecting the life and well-being of students, staff, and visitors against active threats on school property.Responsibilities include:- Preventing threatening activities while assigned to a school or task.- Immediate response and engagement to stop the threat of an active assailant.- Use appropriate force to stop, disrupt, or eliminate physical threats to students, staff, and visitors on school property.- Conduct perimeter and inner school assessments to ensure premises are secure.- Work collaboratively with school administrators and appropriate staff to resolve security and safety issues.- Assist law enforcement agencies and staff in the identification, deterrence, mitigation, and prosecution of subjects that affect the security and safety of students, staff, and visitors on the school campus.- Use and care for firearms, communications equipment, and other issued equipment.- Partner with school administrators to develop and maintain positive relationships with students and staff, fostering an environment of collaboration and support for the safety of all Escambia County School District campuses.- Monitor students within various school environments, e.g., restrooms, grounds, hallways, library, cafeteria, parking lots, etc., to ensure safety and welfare.- Prepare various documents to document activities, providing written references and conveying information.- Utilize technology to access information and generate clear and comprehensive reports. Show less

UICGS / Bowhead Family of Companies
Sept 2021 - Jan 2022Electronics Technician III am tasked with various responsibilities, including testing, troubleshooting, calibrating, and repairing electronic equipment utilized across multiple United States government installations. Additionally, my roles encompass assisting in electronic device design, construction, and modification, as well as installing servers and networking cables. Moreover, I contribute to the authoring of installation plans, design, and implementation of circuitry, and provide comprehensive support for computer labs. Additionally, I am adept at resolving network connection and application software issues and meticulously maintain maintenance and repair records for equipment while adhering to government standards in installing parts, components, and supplies. Show less

Santa Rosa County Public Schools
Jan 2022 - Jul 2022Computer System Information Technology (CSIT) Instructor
Client Solution Architects
Jul 2022 - Jul 2024Enterprise Remediation Systems Administrator Lead
Jun 2024 - Jul 2024Enterprise Remediation Systems Administrator
Jul 2023 - Jun 2024Windows System Administrator (Senior Consultant (Level IV))
Mar 2023 - Jun 2023Information Technology Specialist II
Jul 2022 - Mar 2023

Chief of Naval Air Training (CNATRA)
Jun 2023 - Jul 2023Information Technology Specialist
Florida State Guard
Jun 2023 - Jun 2024Humanitarian Assistance Specialist
Vertex Solutions
Jul 2024 - nowTechnical Support Specialist LeadI am responsible for technical support for on-site operations at NAS Whiting Field, FL, to aid in a multifaceted project. My duties include the installation and technical support for Virtual Reality (VR) and Mixed Reality (MR) Training Devices that are essential for Undergraduate Pilot Training (UPT). I coordinate all logistics and requirements with the government for installation within government spaces. Additionally, I manage customer relationships and expectations, attend progress meetings with Government stakeholders, site managers, and Vertex senior management when necessary, and work with site managers to maintain an effective quality assurance program and standardization within the program. My objective is to provide excellent customer service to contractors, partners, government agencies, etc., in order to resolve issues and ensure client satisfaction swiftly. Show less
Licenses & Certifications

CCNA Routing and Switching: Routing and Switching Essentials
Cisco Networking AcademyFeb 2019- View certificate

EFSET 75 Proficient (CEFR C2)
EF Education First - View certificate

TestOut Ethical Hacker Pro Certification
TestOut CorporationJul 2021 - View certificate

CompTIA Security+ ce
CompTIAJul 2022 
Correctional Officer (FDLE Exam)
FDLEAug 2006
CCNA Security
Cisco Networking AcademyDec 2020
CCNA Routing and Switching: Introduction to Networks
Cisco Networking AcademyDec 2018
CCNA Routing and Switching: Scaling Networks
Cisco Networking AcademyMay 2019- View certificate

CompTIA A+ ce
CompTIAMay 2016 
Certified Digital Forensics Examiner - CDFE
Mile2Aug 2021
Volunteer Experience
Humanitarian Assistance Specialist
Issued by Florida State Guard on Jun 2023
Associated with Brandon D.
Languages
- enEnglish
- daDanish (learning) dansk
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