Jenna Voos

Jenna Voos

Customer Service Worker

Followers of Jenna Voos246 followers
location of Jenna VoosScottsville, New York, United States

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  • Timeline

  • About me

    School Counselor at BYRON-BERGEN CENTRAL SCHOOL DISTRICT

  • Education

    • West Babylon High School

      2005 - 2009
      Advanced Regents Diploma
    • SUNY Brockport

      2014 - 2016
      MSEd School Counseling, Certified K-12

      Activities and Societies: Chi Sigma Iota: NU Chapter International honor society for counseling students and counseling professionals

    • State University of New York Cortland

      2009 - 2013
      Bachelor of Science (B.S.) Psychology
  • Experience

    • Department of Social Services

      May 2010 - Aug 2010
      Customer Service Worker

      - Conducted Recertification interviews with individuals that had Public Assistance and Food Stamp Cases open- Answered Phone calls regarding monthly Benefits- Relayed messages to Case Workers when needed

    • ASC at SUNY Cortland

      Sept 2011 - Dec 2012
      Food Service Worker

      - Prepared and stocked food bars- Checked temperatures to ensure proper conditions were met

    • Dr. Lewandowski, Primary Care Physician

      May 2012 - Aug 2012
      Front Desk Receptionist

      - Greeted patients- Checked insurance availability- Prepared charts for appointments - Answered phone calls and questions regarding office and appointments

    • Imagination Station

      Aug 2013 - Feb 2014
      Teacher's Assistant

      -Help provide warm, accepting environment to promote learning intellectually and socially-Supported classroom instruction as decided by the teacher-Assisted with classroom management, monitoring of behaviors, and supervision of students

    • Hillside Family of Agencies

      Feb 2014 - Jan 2017

      -Implement Positive Behavioral Interventions and Supports with all students-Assisted student with Autism Spectrum Disorder with completion of school related and social tasks-Assisted with creation and implementation of token economy chart-Worked in multiple different classroom settings depending on the needs of the program-Assisted students in developing appropriate ways to manage personal distress, peer conflict, change in routine, etc.-Utilize principles of Therapeutic Crisis Intervention when necessary-Provide educational, emotional, and social support for emotionally disturbed Show less

      • Administrative Assistant

        Jun 2015 - Jan 2017
      • Behavior Support Specialist/ 1:1 Aide

        Feb 2014 - Jan 2017
    • The College at Brockport, SUNY

      Aug 2015 - Dec 2015
      Practicum Student

      - Met with 10 college students on bi-weekly basis-Conducted an intake, diagnostic assessment, lethality assessment, and on-going emotional support as needed- Implemented interventions including progressive muscle relaxation, mindfulness training, and psychoeducation-Worked with clients whom demonstrated/discussed symptoms of anxiety, alcohol use, domestic abuse, depression, etc.

    • Caledonia- Mumford Middle/High School

      Jan 2016 - Dec 2016
      School Counseling Intern

      -Meet with students individually to discuss emotional their needs-Meet with grade level teams to determine at-risk students and discuss possible interventions-Assess completion of individual goals of student's receiving counseling-Discuss student's career goals and establish necessary steps to achieve goals-Worked with students regarding self-esteem issues, suicidal ideations, social skills, academic concerns

    • The Center for Youth Services, Inc.

      Jan 2017 - Aug 2017
      Crisis and Prevention/ Intervention Specialist

      - Stationed at local elementary school- Respond to crisis calls within the school- Implement individual, and small group workshops aimed at helping students develop social/emotional skills- Collaborate with faculty, students, families to determine appropriate interventions for youth

    • Holy Cross School

      Aug 2017 - Aug 2019
      Elementary School Counselor
    • BYRON-BERGEN CENTRAL SCHOOL DISTRICT

      Aug 2019 - now
      School Counselor
  • Licenses & Certifications

    • Lifeguard Certification

      American Red Cross
    • CPR/ First Aid

      American Red Cross
  • Honors & Awards

    • Awarded to Jenna Voos
      Chapter Leadership Award for Alpha Sigma Alpha SUNY Cortland Apr 2012
    • Awarded to Jenna Voos
      Outstanding Student Leader Award SUNY Cortland Apr 2012
  • Volunteer Experience

    • Group and Individual Mentor

      Issued by Family and Counseling Services on Sept 2011
      Family and Counseling ServicesAssociated with Jenna Voos