Paul Sousa

Experience

• 

  Aecon Group Inc.

  Jul 2002 - Sept 2003

  Project Coordinator, Construction
• 

  University of Toronto

  Sept 2003 - Jun 2004

  Research Assistant / Teaching Assistant
• 

  Aecon Group Inc.

  Jul 2004 - Dec 2004

  Project Coordinator, Construction
• 

  DMJM Harris

  Jan 2005 - Jun 2006

  Engineer, York Consortium
• 

  Veolia Transport

  Jul 2006 - Nov 2012

  Assigned to relocate to China to develop new business and eventually won a new bus service contract in Macau. Led the Operations department with over 400 employees and participated in commercial negotiations with the government and vendors. • Won a MOP 1.6B contract by leveraging international expertise and a local conglomerate. • Successfully started up new operations from scratch, to hiring and training employees, inducting a new fleet of 245 vehicles.• Improved operational and safety performance by implementing corrective action plans.• Improved public relations by liaising with government officials and union leaders and hosting press conferences and media events. Show less

  • Business Development and Operations Director, Macau

    Mar 2010 - Nov 2012

  • Project Manager, New Orleans Regional Transit Authority

    Oct 2008 - Feb 2010

  • Project Engineer, Business Development

    Jul 2006 - Sept 2008
• 

  FedEx Express

  Nov 2012 - now

  Assigned to lead the critical airline planning team with an opportunity to further develop my talents. Lead and transform the FedEx air network with a resilient team of 7 engineers and specialists. Design new routes and fleet to deploy in new markets, conduct P&L analysis, and coordinate hub and ground resources to ensure on time and within budget execution. Collaborate with Operations Research team to model Asia Pacific’s long-term fleet requirements, evaluate different fleet options, and formulate the fleet strategy.Devise and publish the operating plan and schedules with continuous resources optimization. Manage the FX Asia airport slots portfolio strategically to maintain and gain slots for competitive advantage. • Drove USD 1B annual revenue growth by launching Asia Pacific’s largest inter-continental flight expansion to the US and Europe.• Formulated the long-term hub strategy by creating the Southern Cross network. • Drove USD 50M annual revenue growth by launching new daily flights to Ho Chi Minh City in Vietnam and Jakarta in Indonesia.• Generated USD 300M annual cost savings by optimizing FX network and leveraging low-cost commercial linehaul capacity in the market.• Gained additional historic slots in China’s busiest Level 3 airports. Show less Changed the scope to start up a new data science function. Spearheaded data analytics with an expert team of 16 analysts and data scientists. Innovated in the advanced data analytics field and rolled out applications to realize business benefits. • Drove operational efficiency gain by developing and rolling out an in-house STOPS route planning tools using machine learning. • Guided executive decision making in Australia domestic linehaul by developing and pilot running a new NODES network optimization model using stochastic graph optimization.• Modernized an internal data administration function by hiring an entire new team, providing leadership and direction, and using Python to optimize work flows. Show less Expanded the scope to add service quality after people movement. Led process design, best practice programs and service governance with a talented team of 9 engineers and analysts. • Chaired and ran the monthly service performance review meeting with over 100 participants including senior executives and operations directors. • Enhanced customer’s package online tracking visibility by designing and deploying new operational scanning process. • Improved business performance by collaborating with IT developers in deploying Business Intelligence dashboards to Operations using Tibco Spotfire and SAP Business Objects. Show less

  • Air Network Planning and Engineering Manager, Asia Pacific

    Aug 2019 - now

  • Business Analytics Manager, Asia Pacific

    Oct 2017 - Jul 2019

  • Process Engineering and Ops Excellence Manager, Asia Pacific

    Nov 2015 - Oct 2017

  • Model Ops Manager, Asia Pacific

    Aug 2013 - Nov 2015

  • Customer Service Strategic Planning Manager, Asia Pacific

    Nov 2012 - Jul 2013