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Sokty Tech

Sokty Tech

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location of Sokty TechAdelaide, South Australia, Australia

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  • Timeline

  • About me

    MBA - Project Management

  • Education

    • Paññāsāstra University of Cambodia

      2014 - 2018
      Bachelor of Economics Micro and Macroeconomics

    • Australian Centre for Education

      2013 - 2015
      General English Program IELTS 12

    • BELTEI International School

      2009 - 2014
      High School Diploma High School/Secondary Diploma Programs 7-12

    • Kaplan Business School

      2022 - 2024
      Master of Business Administration Project Management

    • Teikyo University

      2018 - 2020
      Bachelor of Economics Economics

  • Experience

    • PAÑÑĀSĀSTRA Student Senate

      Jan 2016 - Jan 2018

      • Cordinator of Information Commitee

        Jan 2017 - Jan 2018

      • Event volunteer

        Jan 2016 - Jan 2018

    • Hanamaru Japanese

      Jun 2018 - Mar 2020
      Salesperson

    • Vespa Cambodia

      Jul 2020 - May 2022
      Aftersales Development Executive

      • Mainly manage aftersales department.• Development of brand service and customer loyalty programs.• Development of an aftersales marketing plan.• Development and implementation of aftersales campaigns (service and parts).• Communication of brand services (towards end customers).• Responsible for cross brand productivity within the Service and Part Sales functions.• Realizing group synergies together with the brands, ensuring customer satisfaction. • Regularly corporate with Piaggio Vietnam and Singapore for Piaggio group’s tasks.• Handle and manage daily operation on after-sales tasks.• Conduct the interview/recruit new employee for aftersales department• Corporate service team and to discuss ways to improve service quality with them for customer service satisfaction. Show less

  • Licenses & Certifications