Jatin Bhardwaj

Experience

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  Ubisoft India

  Apr 2022 - Aug 2022

  Game Moderator

   Ensured compliance with platform rules, Ubisoft community guidelines, and Terms of Use by actively moderating and reviewing all content within a specific game or forum, maintaining appropriateness and non-offensiveness. Implemented and managed an efficient moderation system to identify and apprehend hackers, cheaters, and bullies, safeguarding the community from potential harm and ensuring a positive gaming environment. Produced daily, weekly, and monthly reports summarizing community health and moderation statistics, providing valuable insights to managers for informed decision-making and strategic planning. Served as a game moderator for Tom Clancy's Rainbow Six Siege, performing various duties including game oversight, player support, behavior moderation, bug reporting, and implementation of security measures to uphold the integrity of the game and enhance player experience. Show less

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  Glance

  Aug 2022 - now

   Developed and executed test plans, test cases, and test procedures to ensure comprehensive coverage ofthe software testing lifecycle. Managed defect lifecycle by identifying, logging, tracking, retesting, and closing defects using JIRA,and participated in system walkthroughs, peer reviews, and formal test deliverables reviews. Collaborated with cross-functional teams through daily stand-ups, client meetings, and knowledgetransfer sessions; delivered demos to clients and business analysts. Provided leadership by managing team responsibilities in the absence of the team lead and onboarding new team members through structured knowledge transitions. Show less  Managed end-to-end operational workflows, including scheduling, reviewing, and publishing gaming andstreaming content, ensuring smooth execution of tournaments and live streams. Collaborated with cross-functional teams to define requirements and deliver data-driven solutions,enhancing operational efficiency and productivity. Built and maintained automated dashboards using tools like Tableau and internal CMS for accuratemonitoring and reporting of KPIs. Led QA testing for games, live stream moderation, and content quality checks, ensuring high-qualitydeliverables and training team members for operational excellence. Negotiated partnerships with brands, influencers, and players to drive engagement and growth within thegaming community. Delivered clear reports and presentations to stakeholders, driving process improvements and aligningoperations with business objectives Show less

  • Consultant - Game Testing

    Sept 2024 - now

  • Consultant - Gaming Ops

    Aug 2022 - Aug 2024