Maria Sandelin

Maria Sandelin

Coordinator - Shore Excurisions

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  • Timeline

  • About me

    Manager, Customer Service Office Nordics at CHEP Scandinavia I Customer Experience | B2B Sales and Business development I Lives in Helsinki

  • Education

    • Axxell

      2008 - 2009
      Adult Education Guide and Tour leader
    • Hanken Svenska handelshögskolan

      2003 - 2010
      Master of Science (MSc) Business Administration and Management, General
    • Hanken School of Economics

      2003 - 2010
      M.Sc Management and Oganization
  • Experience

    • Long Special Services Ltd.

      Jan 2002 - Jan 2009
      Coordinator - Shore Excurisions
    • The Finnish Embassy in Rome

      Jan 2007 - Jan 2007
      Trainee
    • Frelance Helsinki Guides

      Jan 2009 - Jan 2018
      Authorized Helsinki City Guide

      On my spare time I enjoy working as a Helsinki guide. My passion for Helsinki and love for the job keeps me up to date within the travel industry as well the development of Helsinki. Guided tours according to guest wishes.

    • Finpro

      Jan 2010 - Jan 2011

      Finpro helps Finnish SMEs go international, encourages foreign direct investment in Finland and promotes travel to Finland. Finpro is a public organization. My main responsibilities were to help with the Internationalization process of Finnish companies in Denmark, Sweden and Norway. Daily tasks were among several, market analysis within retail, HoreCa, Heavy industry and IT. Sales consulting, such as partner and customer finding for Finnish SMEs. Coordinating clients’ business meetings and event coordination. Näytä vähemmän

      • Market Analyst

        Jan 2010 - Jan 2011
      • Market Analyst Trainee

        Jan 2010 - Jan 2010
    • Aurinkomatkat Oy

      Mar 2011 - Jan 2012
      Representative

      Representative for Aurinkomatkat. As a representative my main responsibilities were customer service, sales, guided tours and social media.

    • LEGO Group

      Jan 2012 - Jan 2012
      Assistant Account Manager
    • Aurinkomatkat Oy

      Jan 2012 - Jan 2016
      Destination Manager

      As a Destination manager I was responsible for team leading, coaching, training and resourcing. In addition to networking and PR I pursued the operational part of the destination such as; destination logistic, accommodation, sales (following up and reporting), destination financials (bookkeeping and invoices) quality assurance and customer service. As a representative my main responsibilities were customer service, sales, guided tours and social media.

    • NBO - New Business Office

      Jan 2016 - Jan 2018
      New Business Manager

      NBO is a fast-growing and innovative B2B sales consulting company that enables companies to increase the quality of their sales pipeline and provides support for the acquisition of new customers in demanding solution sales market. NBO helps companies to increase the quality of their sales pipeline.My portfolio consisted of both local and global companies from different business fields. My tasks include account management, project management, prospecting, target group analyses, business and operations development and sales consulting.Additionally I took care of the company well-beeing, enhance the work environment and organize fun off-work activities. Näytä vähemmän

    • CHEP

      Jan 2018 - now

      • B2B sales and acquisition of new business clients in strategic market sectors.• Support to identify major opportunities and develop a sales plan to achieve targets in nominated areas of responsibility. • Business development with existing FMCG and Retail Key Account customers. • Business development and improve customer relationships with existing Key Account customers.• Analysis of customer needs and preparation of service options.• Support and advice to existing Key Account Customers.• Implementation of specific presentations on site at clients and associations.• Development of an extensive external network.• Responsible for Marketing activities in the Finnish market (supported by central Marketing resource). Näytä vähemmän

      • Manager, Customer Service Office Nordics

        Jan 2022 - now
      • Sales and Marketing Manager

        Jan 2018 - Jan 2022
  • Licenses & Certifications

  • Volunteer Experience

    • Vice President

      Issued by HAT Helsingfors Auktoriserade Guider on Jan 2018
      HAT Helsingfors Auktoriserade GuiderAssociated with Maria Sandelin
    • Secretary

      Issued by HAT Helsingfors Auktoriserade Turistguider on Jan 2016
      HAT Helsingfors Auktoriserade TuristguiderAssociated with Maria Sandelin
    • Deputy auditor 2010

      Issued by Helsingfors Auktoriserade Turistguider (HAT) on Jan 2010
      Helsingfors Auktoriserade Turistguider (HAT)Associated with Maria Sandelin