Hafidzatun Azman

Experience

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  MNY Mega Trading

  Jun 2016 - Aug 2016

  Shop Assistant

  • Customer Service: Provided friendly and helpful service to customers, assisting them with inquiries, completing transaction and offering additional services when needed.• Cashiering: Operated the cash register, processing customer payments accurately and efficiently.• Photocopying and Binding: Responsible for providing photocopying services for customers, ensuring quality and accuracy of documents. Managed the binding process for customer projects, ensuring neat and professional results. • Shop Maintenance: Regularly ensured the cleanliness and organization of the store environment, including tidying up customer areas, arranging products, and ensuring the shop was presentable and welcoming to visitors Show less

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  University of Malaya

  Sept 2016 - Jan 2021

  Undergraduate Student
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  KLPJ Wedding Fair

  Sept 2018 - Sept 2018

  Customer Service Representative

  • Customer Assistance and Guidance: Assisted customers by providing clear and concise directions to various areas within the fair, ensuring they were able to find their destinations quickly and easily. Offered personalized support for specific customer needs, such as helping with event schedules, booth locations, and facility amenities.• Customer Engagement: Actively engaged with fair attendees, providing a warm, friendly greeting and addressing any inquiries about the event. Ensured all visitors felt comfortable and informed during their time at the fair.• Providing Information: Delivered information about the fair’s layout, schedule of events, and featured exhibitors, ensuring attendees had all the necessary details to make the most of their visit. Show less

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  DXN INTERNATIONAL

  Oct 2020 - Jan 2021

  Student Intern

  𝐀𝐧𝐚𝐥𝐲𝐭𝐢𝐜𝐚𝐥 𝐒𝐤𝐢𝐥𝐥𝐬: Conducted routine analysis on raw materials, in=process, and finished products.𝐃𝐨𝐜𝐮𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧 𝐒𝐤𝐢𝐥𝐥𝐬: Created spreadsheets and other forms of documentation to accurately record and calculate analytical results, ensuring data integrity.𝐈𝐧𝐝𝐞𝐩𝐞𝐧𝐝𝐞𝐧𝐜𝐞 𝐚𝐧𝐝 𝐂𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞: Gained the trust of supervisors to work independently while adhering to Standard Operating procedure (SOPs)𝐋𝐚𝐛𝐨𝐫𝐚𝐭𝐨𝐫𝐲 𝐌𝐚𝐢𝐧𝐭𝐞𝐧𝐚𝐧𝐜𝐞: Executed cleaning tasks for the workbench and laboratory apparatus, contributing to a safe and organized work environment. Show less

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  Peritone Health Sdn Bhd

  Jul 2021 - Nov 2022

  Laboratory Technician

  • 𝐐𝐮𝐚𝐥𝐢𝐭𝐲 𝐂𝐨𝐧𝐭𝐫𝐨𝐥 𝐌𝐞𝐧𝐭𝐨𝐫𝐢𝐧𝐠: Facilitated training sessions for colleagues and interns, enhancing team proficiency and knowledge sharing.• 𝐀𝐧𝐚𝐥𝐲𝐭𝐢𝐜𝐚𝐥 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞: Conducted routine analysis on raw materials, in-process, and finished products as part of the sample preparation for instrumental and analytical analysis.• 𝐄𝐧𝐯𝐢𝐫𝐨𝐧𝐦𝐞𝐧𝐭𝐚𝐥 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Managed water monitoring process and waste management, promoting environment sustainability and ensuring regulatory compliance.• 𝐂𝐥𝐞𝐚𝐧𝐢𝐧𝐠 𝐕𝐚𝐥𝐢𝐝𝐚𝐭𝐢𝐨𝐧 𝐓𝐞𝐬𝐭𝐢𝐧𝐠: Conducted essential tests for Cleaning Validation, including Sodium Swab Sampling, to ensure the cleanliness and safety of equipment and facilities.• 𝐕𝐚𝐥𝐢𝐝𝐚𝐭𝐢𝐨𝐧 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: Provided valuable support activities carried out by Quality Assurance and production teams, ensuring the accuracy and reliability of processes and products.• 𝐑𝐞𝐠𝐮𝐥𝐚𝐭𝐨𝐫𝐲 𝐂𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞: Actively participated in the Regulatory Audit Program contributing to the organization's adherence to industry standards and regulations.• 𝐃𝐨𝐜𝐮𝐦𝐞𝐧𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Contributed to document management by checking, marking, and reviewing critical documents to maintain data integrity and regulatory compliance. Show less

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  Geomapic

  Jun 2022 - now

  Data Research Assistant

  • 𝐑𝐞𝐬𝐞𝐚𝐫𝐜𝐡 𝐒𝐤𝐢𝐥𝐥𝐬: Conducted comprehensive research on new development projects, leveraging diverse media sources such as online publications, news articles, government announcements, and social media.• 𝐈𝐧𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧 𝐄𝐱𝐭𝐫𝐚𝐜𝐭𝐢𝐨𝐧: Developed and executed effective search queries and keywords to extract relevant information efficiently from varies sources.• 𝐃𝐚𝐭𝐚 𝐎𝐫𝐠𝐚𝐧𝐢𝐳𝐚𝐭𝐢𝐨𝐧: Complied and organized research findings into a structural Excel database, ensuring accuracy, consistency, and easy retrieval of information.• 𝐃𝐚𝐭𝐚 𝐕𝐞𝐫𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧: Verified and cross-checked information from multiple sources to ensure data accuracy and resolved discrepancies through additional search. Show less

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  Ranbaxy

  Nov 2022 - May 2023

  Junior Officer Quality Control

  • 𝐋𝐈𝐌𝐒 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Managed the Laboratory Information Management System (LIMS), overseeing SPEC/STP uploads, revisions, and approval processes to ensure data accuracy and security.• 𝐂𝐫𝐨𝐬𝐬-𝐅𝐮𝐧𝐜𝐭𝐢𝐨𝐧𝐚𝐥 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐨𝐧: Collaborated effectively with the IT Team in India to troubleshoot and swiftly resolve LIMS-related issues, enhancing systems reliability.• 𝐀𝐧𝐚𝐥𝐲𝐭𝐢𝐜𝐚𝐥 𝐏𝐫𝐨𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲: Conducted routine analyses on raw materials and finished products, showcasing proficiency in sample preparation for instrumental and analytical analysis.• 𝐐𝐮𝐚𝐥𝐢𝐭𝐲 𝐂𝐨𝐧𝐭𝐫𝐨𝐥 𝐏𝐚𝐫𝐭𝐢𝐜𝐢𝐩𝐚𝐭𝐢𝐨𝐧: Actively participated in laboratory investigations for Out-of-Specification (OOS) and Out-of-Trend (OOT) events, contributing to robust quality control process.• 𝐂𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞 𝐀𝐬𝐬𝐮𝐫𝐚𝐧𝐜𝐞: Contributed to upholding current Good Manufacturing Practice (cGMP) and GLP compliance within Quality Control management area, ensuring the highest quality standards were consistently maintained.• 𝐆𝐨𝐨𝐝 𝐋𝐚𝐛𝐨𝐫𝐚𝐭𝐨𝐫𝐲 𝐏𝐫𝐚𝐜𝐭𝐢𝐜𝐞 (𝐆𝐋𝐏): Actively participated in various GLP activities, including internal calibration, glassware management and laboratory standard management. Show less