Andrew LeClair

Experience

• 

  CSN Stores

  Jun 2008 - Jan 2009

  Customer Service Representative

  -Assisted customers with product questions.-Provided price quotes to customers.

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  Luggage Forward

  May 2009 - Jun 2011

  Operations Analyst, Team Lead

  -Assisted with managing the office (assigned tasks, resolved issues, approved annual leave to ensure we were always properly staffed). -Managed all damage claims made by clients so that all parties were satisfied.-Provided superior customer service and sales to high end clientele.

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  Biocair International

  Jul 2011 - Aug 2017

  -Working directly with clients to organize and monitor the international and domestic transportation of pharmaceutical research material and final product. -Materials handled includes dangerous goods, biological material(infectious and non-infectious), and clinical trial samples.-Ensure strict temperature requirements are maintained throughout transit.-Work with Fish and Wildlife, USDA, and other agencies to ensure all import or export requirements are met.-Coordinate with suppliers throughout the world in order to provide timely delivery that meets the clients specification.-Assist clients with HTS code assignment. Show less

  • Boston Operations Manager

    Jan 2016 - Aug 2017

  • Operations Supervisor

    Apr 2015 - Dec 2015

  • Senior Logistics Coordinator

    May 2014 - Mar 2015

  • Roving Logistics Coordinator

    Apr 2013 - Apr 2014

  • Logistics Coordinator

    Jul 2011 - Apr 2013
• 

  Cell Signaling Technology (CST)

  Aug 2019 - now

  Sr. Manager, Global Trade and Logistics

  -Manage the International Customer Support Team which distributes product globally-Collaborate with Subsidiaries in China, Europe, and Japan.-Manage Global Compliance Program-Review and classify product HTS Codes and Dangerous Goods attributes-Research and implement international regulatory requirements for CST.