Mark Marcinowski, RHIA, CHPS

Experience

• 

  United States Air Force

  Jan 1980 - Jan 2000

  Master Sergeant

  Responsible for leading technical teams supporting aircraft maintenance both in country and while deployed to remote locations throughout the world. Managed the overall direction of the maintenance effort, and enforced safe maintenance practices. Prioritized work effort placed on aircraft supporting operational requirements, scheduled and unscheduled aircraft maintenance, and aircraft used for maintenance and operations training. Authorized airworthiness of aircraft based on knowledge of aircraft systems and safety of flight concerns. Show less

• 

  Point Technologies Inc.

  Jan 2000 - Jan 2001

  Product Specialist

  Conducted software application demonstrations during Pentagon and United States Air Force European Command briefings to command staff. Led software and hardware teams during on-site installations and training sessions. Developed user’s manual and lesson plans. Suggested product improvements, which increase software security and reliability; functioned as liaison between end-users and developers.

• 

  Siemens

  May 2005 - Aug 2005

  Software Test Designer

  Evaluated and tested new or modified software programs and software development procedures used to verify that programs function according to user requirements and conformed to established guidelines. Participated in feature development from concept to design to construction in order to drive quality into not only the software application. Planned, designed, and authored effective test cases. Developed automated tests for test cases and integrated automations into test suites.

• 

  Temple University Health System

  Nov 2005 - May 2006

  Ambulatory Coding Analyst

  Analyzed clinical documentation and diagnostic results to extract data and apply appropriate ICD-9-CM and CPT-4 codes for billing, internal and external reporting, research, and regulatory compliance. Identified chargeable items for emergency department visits and entered charges into billing system. Reviewed daily system-generated error reports to correct or complete missing data elements.

• 

  Holy Redeemer Health System

  May 2006 - Nov 2006

  Assistant Director Health Information Management

  Team lead for all software applications deployed throughout the department this included the main clinical information system (Siemens Invision), digital dictation and medical transcription systems, multiple feeder systems within the hospital and various communication applications. Analyzed, developed and implemented medical record workflow during transition to new document management software system; from document preparation and scanning, to quality control and physician deficiency assignment and tracking. Responsible for the day-to-day operations that included the in-house scan center and Release of Information. Show less

• 

  First Consulting Group

  Nov 2006 - May 2007

  EPIC Implementation Analyst

  Managed all aspects of EpicCare clinical practice's software implementation projects; from analysis, planning, build, training, deployment, go-live, optimization and follow-up. Created test plan/analysis script for practices on condensed deployment schedules. Trained end-users, noted for taking on persons difficult to adapt to new technologies.

• 

  Alpha Systems

  May 2007 - Jul 2011

  Worked closely with Operations and Implementation Project Managers to coordinate efforts throughout the life cycle of the project to ensure high customer satisfaction. Planned, scheduled, estimated, forecasted, coordinated and managed delivery of all IT deliverables and related release initiatives. Managed technical evaluation of Documents Management System and Clinical Information Systems with a particular emphasis on interoperability and integration. Worked with participants to document current clinical data flows and work flows. Developed detailed project schedule for community implementation, including hardware and software setup and configuration, interface development and configuration, application configuration, testing, training, and rollout. Show less Identified current and future customer requirements by establishing personal rapport with potential and actual customers. Provided software application product information, professional services requirements and technical information for infrastructure. Edited and reviewed all RFPs, RFIs, and SOWs prior to submission. Gained customer acceptance by explaining or demonstrating cost reductions and operations improvements. Contributed to sales effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives. Show less

  • Project Manager

    May 2008 - Jul 2011

  • Sales Engineer

    May 2007 - May 2009
• 

  Alpha Systems

  Jul 2012 - Jul 2013

  Senior Product Specialist

  Leads product demonstrations of Computer-Assisted Coding (CAC) application and enterprise Document Management System for potential customers. Comprehensive understanding of utilizing CAC for improving Case Mix Index, lowering denials, optimizing CDI initiatives, automating outpatient coding and transitional efforts related to challenges with ICD-10. Participate in pre-sales planning and calls to provide subject-matter expertise. Identify and interpret customer technical requirements and align with proper application solution. Assist sales and marketing team in strategies to engage potential sales’ opportunities. Traffic and facilitate technical and application questions to Software Engineering team. Coordinate with Product Management on development of new functions and features. Provide ongoing relationship support for enterprise software customers. Show less

• 

  Nuance Communications

  Jul 2013 - Sept 2024

  Senior Information Security and RFP Support Manager is responsible for ensuring that responses to Requests for Proposals (RFP), Requests for information (RFI), Security/Privacy Questionnaires, and Risk Assessments are submitted to clients and prospects with expediency while maintaining corporate professional reputation and integrity.Overall responsibility for Requests for Proposals and Information Security Questionnaires that are complex in scope and revenue potential. Evaluates and completes RFP requests to ensure appropriate customized responses, coordinating with sales specialist for proper sales positioning, interfacing with Product Managers, Operations, HR and Sales Engineering for appropriate responses, and evaluating competitive strengths and weaknesses. Develops and manages proposal development schedules and assignments. Assigns proposal development activities and leads proposal process. Leads kick off meetings and status meetings, including developing an agenda and providing meeting notes. Tracks proposal progress and takes appropriate steps to correct delays or deficiencies in the proposal process. Provides technical writing and editing in support of proposals. Proofreads and edits materials submitted by authors to ensure document quality and compliance.Oversees, participates in, and leads internal review process and ensures participation from various levels throughout the organization. Ensures appropriate levels of approvals from Sales, Legal, and Finance. Ensures consistent branding and messaging throughout the proposal document and related materials. Show less Support sales team by providing software application and technical expertise and interpretation of customers’ operational challenges. Conduct product demonstrations for sales events, presentations, product demonstrations, trade shows, webinars and hospital’s executive level meetings and providing 2nd tier support for RFP/RFI responses. Participate in pre-sales planning and calls to provide subject-matter expertise. Identify and interpret customer technical requirements and align with proper application solution. Assist sales and marketing team in strategies to address customers’ operational challenges.Make recommendation for Product Management based on customer interviews and industry trends. Support Product Management in specifying new functions and features. Show less

  • Information Security and Proposals Sales Support Manager,

    Jan 2015 - Sept 2024

  • Senior Product Specialist

    Jul 2013 - Jan 2015
• 

  Temple University

  Dec 2013 - Jan 2016

  Adjunct Instructor

  Adjunct Instructor teaching Operations Management for the College of Health Professionals and Social Work, in the Department of Health Information Management.

• 

  Microsoft

  Jul 2023 - Aug 2024

  Senior Cloud Solution Architect - Information Security and RFP Management