Pooja G.

Pooja G.

Followers of Pooja G.536 followers
location of Pooja G.Hyderabad, Telangana, India

Connect with Pooja G. to Send Message

Connect

Connect with Pooja G. to Send Message

Connect
  • Timeline

  • About me

    Lead - SAP CRM & ServiceNow at IBM

  • Education

    • GNFC School Mussoorie

      -
    • Maharshi Arvind Instt of Science & Mgmt, Jaipur

      1999 - 2001
      PGDBM Marketing
    • Girls'​ High School & College, Allahabad

      -
  • Experience

    • IBM

      Feb 2011 - now

      A Management Graduate and SAP CRM 7.0 Consultant & Hybris Cloud 4 customer Application Professional with functional experience in the areas of CRM Process Automation, Service Operations & Client Servicing,out of which 5 years in SAP CRM. Worked on SAP CRM Projects in various industries like Oil & Gas, Agricultural Equipment etc.. End to end project Support & implementation experience - Functional Consultant, Lead Consultant, and Client Relationship Management. Exceptional skills in communication, presentation with demonstrated abilities in team building for achieving long-term and short-term objectivesSpecialties:SAP Hybris C4CSAP CRM WebUI,CRM Sales & Marketing,CRM Service & IC Web ClientAgile Show less

      • Lead - SAP CRM & Service Now

        Jan 2019 - now
      • Lead - SAP CRM

        Jan 2014 - now
      • SAP CRM Functional Consultant

        Feb 2011 - now
  • Licenses & Certifications

    • Metrics in Practice

      IBM
    • Microsoft Certified: Azure Fundamentals

      Microsoft
      Jun 2021
      View certificate certificate
    • Certified SAFe® 5 Scrum Master

      Scaled Agile, Inc.
      Sept 2020
      View certificate certificate
    • IBM Agile Explorer

      IBM
    • Watson and Cloud Foundations

      IBM
    • Certified SAFe® 5 Scrum Master

      Scaled Agile, Inc.
      Sept 2020
      View certificate certificate