Tom Brignac, CSSBB, CMQ/OE, CQE

Experience

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  Daniell Battery

  Jan 1983 - Jan 1988

  Industrial and Quality Engineer

  •Designed and implemented assembly lines and process controls to improve quality, productivity and flow.

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  GE

  Jan 1988 - Jan 1995

  Customer Quality Leader, Customer Service Manager, Quality Engineer

  •Privileged to be one of the first to apply Six Sigma tools and methodology in manufacturing, and one of the first to earn ISO Registered Firm status in the United States.•Reengineered global shipping processes that saved $500,000 per year and reduced international transit times to Europe, the Middle East and Asia by 25%.•Co-developed and delivered training to over 1000 associates on the Normal Distribution, Variation, Statistical Process Control, Root Cause Analysis, Cause and Effects Analysis, Process Mapping, 5-M’s Analysis, Design of Experiments, and Team Development. Show less

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  Kimball International

  Jan 1995 - Jul 2007

  Hand-picked from the Lean Leader Team to generate Lean Thinking in strategic supply chains. •Improved effectiveness and efficiency in Program Management, Change Control, Supplier Certification and New Product Introduction processes.•Induced vendor consolidation, continuous improvement and demand rationalization throughout supply chains using tools like Extended Value-Stream Mapping, Kaizen, Kanban, 5S, Standard Work, SMED, TPM and Visual Factory.•Influenced Advanced Quality Planning activities with New Product Introduction Teams and global supply chains.•Conducted Supplier Performance Management initiative to align global supply chains with core organizational and operational objectives. Show less

  • Director of Supplier Quality and Lean

    Jan 1995 - Jul 2007

  • ERP Project Manager

    Jan 2002 - Jan 2004

  • Materials Manager

    Jan 2000 - Jan 2002

  • EDM Project Manager

    Jan 1998 - Jan 2000

  • Quality Manager

    Jan 1995 - Jan 1998
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  Lutron Electronics

  Jul 2007 - Sept 2013

  Manufacturing Quality Manager

  Responsible for all aspects of incoming material, process, and product quality in a highly-configured, make-to-order production environment. Led a team of quality technicians to standardize and stabilize process and product performance.•Developed and implemented daily Voice of the Customer feedback to drive root cause analysis and corrective/preventive actions.•Led improvements to 1) product design and configuration rules to improve manufacturability, productivity and customer satisfaction, 2) process control parameters to increase robustness in critical to quality operations, and 3) strategic raw materials with suppliers to enhance product performance and reliability.•Trained, facilitated, mentored, and coached people on quality and lean tools to expand their knowledge and enable them to satisfy customer requirements. Show less

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  PeopleSolutions Incorporated

  Nov 2013 - Apr 2014

  Sr. Supplier Development Engineer

  Selected to envision, develop and deploy a Supplier Development framework to maximize value creation and mitigate supplier risk in MWV’s Global Supply Chain. • Identified and led Supplier Development activities with two targeted suppliers resulting in $375,000 in cost reductions and avoidances. • Developed and implemented Scale-up and Commercialization toolkits for new “Innovation” product introductions. • Created Supplier Quality Training Modules for FMEA, Control Plans, Brainstorming, Affinity Diagrams, Cause and Effect Diagrams, Multivoting, SIPOC, Process Mapping and Cost of Quality. Conducted training for Supplier Quality resources in Emerging Markets. • Developed and deployed Supplier Scorecard to drive collaboration with key suppliers in six dimensions of performance. Show less

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  Lumber Liquidators

  Apr 2014 - Jan 2023

  Embraced the opportunity to put the people, processes and performance in place to improve quality and meet consumer expectations.∙Developed, implemented and managed global programs to ensure product safety and mitigate risks.∙Analyzed customer feedback to identify the 'critical few' product characteristics that drive consumer value, then rolled out effective control plans across global supply chains to deliver that value.∙Worked with global supplier partners to achieve consistent quality performance and pursue excellence through continuous improvement. ∙Trained and mentored global quality teams in the execution of technical quality objectives. Show less

  • Sr Lead Technical Certifications

    Mar 2021 - Jan 2023

  • Director of Global Quality Assurance

    Oct 2015 - Mar 2021

  • Global Quality Assurance Manager

    Apr 2014 - Oct 2015