Tarif Queen

Experience

• 

  Taylor Nelson Sofres- Intersearch Corporation

  Oct 2004 - Jan 2005

  Telephone Interviewer

  •Conducted surveys with customers regarding service with a subscribed company, favorable candidate for political office, preferred restaurants, etc.

• 

  InterMedia Marketing Solutions

  Aug 2006 - Jan 2007

  Customer Service Specialist

  •Provided comprehensive customer service to Verizon customers.•Provided customers with overviews on Verizon product offerings and services.•Used computer technology to place orders for existing customers•Aided customers in troubleshooting and resolving basic cable and telephone problems

• 

  Pro-San Industries LLC

  Jun 2007 - Aug 2007

  Office Clerk/Customer Service

  •Answered telephones, scheduled service calls and dispatched workers•Addressed customer concerns and issues•Opened and distributed mail

• 

  Versacold

  Mar 2008 - Sept 2008

  Associate/Selector

  •Pick orders in preparation for shipping•Insure all items are wrapped to pallet safely•Lift items up to 50 pounds

• 

  Prizm Asset Management Co.- Mall at Steamtown

  Apr 2009 - Aug 2011

  Public Safety Officer

  •Work closely with local agencies to ensure safety and protection of persons and property in and around the shopping center•Constant patrol of the property by foot and mobile unit•May inspect establishments for compliance with lease regulations•Escort or ban individuals from property if necessary

• 

  CEC- Delaney Hall ImmigrationServices

  Aug 2011 - Jul 2013

  Detention Officer

  •Supervise detainees in their living areas, during recreational activities, and visitation•Serves as the control center monitor, coordinates and monitors detainee movement and facilitates emergency response as needed•Prepares reports and maintains daily logs as required, as well as initiate detainee disciplinary reports•Conducts regular checks for contraband materials either individually or as part of a specialized team•Maintains safety, security, orderliness, and cleanliness throughout the facility Show less

• 

  Macy's

  Jul 2014 - Aug 2014

  Loss Prevention Detective

  •Implement or monitor processes to reduce property or financial losses•Investigate known or suspected internal theft, external theft, or vendor fraud•Maintain documentation or reports on security related incidents or investigations•Perform covert surveillance of areas susceptible to loss•Testify in civil or criminal court proceedings•Apprehend shoplifters in accordance with policies and procedures•Monitor employee and customer activities through closed-circuit television•Collaborate with law enforcement agencies to report or investigate crimes Show less

• 

  TSA

  Aug 2014 - Mar 2017

  Transportation Security Officer

  •Operate screening equipment to identify dangerous/life threatening objects or devices in baggage, cargo, and on passengers, to prevent such objects from being transported on to an airplane•Conduct searches, to include hand-held medal detector, pat downs, and physically searching carry-on baggage•Controlling terminal entry and exit points to prevent unauthorized access•Interacting with the public, giving directions and responding to inquiries•Maintain focus and awareness while working in a stressful environment •Provide the most effective transportation security in the most efficient way as a part of a high performing counterterrorism organization Show less

• 

  Montgomery County Correctional Facility

  Feb 2017 - now

  Correctional Officer

  •Ensure the care, custody and control of inmates. •Tour assigned housing areas periodically•Observe inmate activity in person and on closed-circuit monitors•Identify inmates who have behavioral, medical or other problems so that appropriate safety and security measures may be taken •Perform general security duties to prevent escape, disorder, rule infractions and harm to inmates, visitors and staff. •Search inmates, visitors, cells and other areas for weapons and contraband•Maintain and record inmate headcount, cell assignments and other pertinent information•Escort inmates within and outside the institution Show less

• 

  Omni Health Services, Inc.

  Dec 2018 - Sept 2019

  Therapeutic Staff Support

  Carry out specific interventions for children with emotional and behavioral disorders as identified in Behavioral Treatment Plan. Help child avoid or eliminate socially inappropriate, threatening, or dangerous behaviors, and support caregivers in providing immediate reward or consequences for behavior.Provide emotional support to the family and child.Support the child in their participation in activities identified by the treatment plan.Records data and charts the progress of the child’s goals.Transfers the appropriate intervention to the child, family, and/or teach by working collaboratively with them. Show less