George John Kuzhikandom

Experience

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  CSON PAPER MILLS PRIVATE LIMITED

  Jun 2017 - Aug 2017

  Inventory Management

  The coursework at CSON Paper Mills Pvt Ltd. on Inventory Management offers a comprehensive understanding of the principles and practices essential for effective inventory control. We delve into topics such as inventory optimization, demand forecasting and supply chain management to ensure efficient utilization of resources and minimize costs. I learn to analyze inventory levels, tracks stock movements and implement inventory management systems to streamline operations. Emphasis is placed on inventory valuation methods, including FIFO, LIFO and weighted average, to accurately assess inventory value and financial reporting. additionally, students explore inventory risk management strategies to mitigate stockouts, overstocking and obsolescence. Through case studies and practical exercises, students develop the skills necessary to optimize inventory levels, improve cash flow and enhance overall operational efficiency in various industrial settings. Show less

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  DentCare

  Sept 2019 - Feb 2020

  Industrial Sales Operations

  The coursework on Sales Functions encompasses a comprehensive approach to managing customer interactions and driving sales growth. This involves analyzing customer needs and preferences to effectively evaluate their requirements. Through market research and bid analyzing, we learn to identify opportunities and make informed decisions. Trained in processing sales orders efficiency and managing contracts to ensure smooth transactions. Emphasis is places on a customer relationship management to foster long term partnerships and enhance satisfaction. Additionally, we study demand and inventory analysis, enabling them to optimize stock levels and meet customer demands effectively. Courses also covers cost analysis and risk management to ensure profitability and mitigate potential challenges. Reporting and data entry skills are honed to provide insights for strategic decision making and continuous improvement. Overall, the coursework equips with the knowledge and skills needed to excel in sales functions within the industry. Show less

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  JES MOTORS (Genuine International)

  Apr 2020 - now

  Developed and implemented sales strategies that results in 20% increase in annual revenue. Experienced managing a sales team, providing coaching, mentoring and performance evaluations. Tracking sales activities, managing customer relationships and analyse sales data. Conducting market researches and competitive analysis. Identifying new business opportunities and optimise sales strategies. Effective lead generation, pipeline management and closing sales. Achieved and exceeded sales target by an average of 25% through proactive customer engagement and tailored sales solutions. Achieved and exceeded sales target maintaining long term customer relations (CRM). Enhancing customer service and satisfaction, resulting in 15% improvement in customer retention. Managing and providing exceptional customer services, addressing customer requirements, inquiries and resolving issues promptly. Manages a marketing team, developing promotional campaigns that increases lead generation by 30%. Show less Manages and nurture customer relationships also ensuring customer satisfaction and loyalty. Executing customer retention strategies, resulting in an increase in customer retention rates. Streamlines customer interactions and track customer feedback. Enhance overall experience by analysing customer feedback and data, identifying areas for improvement. Manages customer communication through various channels, including phone, emails and live chats. Resolving complex customer issues and complaints promptly, maintaining customer satisfaction rate. Collaborate with cross functional terms to develop solutions that addressing customer needs and improving service delivery. Developed and implemented standard operation procedure for customer service processes to reduce response time. Timely supply, Order Processing, Documentation Show less

  • Sales Manager at JES Global Fresh

    Apr 2020 - now

  • Customer Relations (CRM) at JES Global Fresh

    Apr 2020 - Mar 2022