
Nancy Oliver
Training Specialist

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About me
Designer of High-Potential Leadership Development Experiences at CDM Smith, SHRM-SCP
Education
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Wheaton College (MA)
-Bachelor’s Degree French, AstronomyActivities and Societies: Phi Beta Kappa, Preceptor, Admissions Degree in French with a minor in AstronomyTour guide and student interviewer in the Admission Office Freshman advisor/dorm leader

Salem State University
-Master’s Degree MEd, Community CounselingActivities and Societies: Phi Kappa Phi Extensive courses in counseling and education.
Experience

ISI Systems, Inc.
Nov 1988 - Jan 1993Training SpecialistManaged Corporate Training function for 625 employees.Developed, implemented, and trained 2-year management development program for 40 managers. Created and instructed professional skills classes for all employees. Facilitated executive problem-solving and brainstorming meetings.Conducted departmental conflict resolution and team building seminars using the MBTI.

Tufts Health Plan
Nov 1993 - May 1996Manager of Training and DevelopmentManaged Corporate Training function for 1200 employees; hired and supervised three trainers.Successfully implemented leadership, management, and professional development learning programs for employees at all levels. Partnered with Human Resources and senior management on several workforce management initiatives, including development and implementation of a new compensation program and roll out and implementation of a 360 degree feedback performance management system; trained 1200+ employees and management in new system. Show less

NECX
Jun 1996 - Jan 1999Corporate TrainerRecruited to establish and manage corporate training function for 250-person organization; hired and supervised one trainer.Designed and facilitated managerial, leadership, and professional skills programs, including The Seven Habits of Highly Effective People and Principle-Centered Leadership, to employees at all levels of the organization. Coordinated Onboarding, Sales training, and Wellness programs.

Tufts Health Plan
Jan 1999 - Sept 2006Learning & OD ConsultantRetained to customize, facilitate, and lead the implementation of Stephen Covey's, The Seven Habits of Highly Effective People for 200 managers. Project consultant for Corporate Learning, Corporate Project Management Office (CPMO), Real Estate, Corporate Compliance, Human Resources, and Client Services. Collaborated with subject matter experts to develop instructor-led and e-learning programs and talent management initiatives to address business needs.

Oliver Associates
Nov 2006 - Jun 2018Principal/Training ConsultantHighly skilled learning and organizational development consultant, working primarily with small and medium-sized companies to resolve business, regulatory, and learning needs and position client organizations for future growth. Business Partner at Korn Ferry, providing emotional intelligence, leadership styles, and organizational climate assessment accreditation training and coaching and leadership assessment report writing. Consultant for Insight Performance, executing instructor-led and webinar program development, training facilitation, and coaching support to clients. Consultant for Bergeron Associates, assessing client business needs and developing and instructing management development training programs. Client industries include banking and financial services, healthcare, pharmaceuticals, sales, managed and professional services, information technology, journalism, and higher education. Show less

Tufts Medical Center
Jul 2018 - Aug 2019Manager, Organizational Development and LearningLed corporate organizational development and learning efforts for 5600+ employees at Academic Medical Center. Key responsibilities:Conducted organization-wide Employee Engagement and Pulse Surveys and facilitated engagement initiatives. Developed and implemented leadership development program for frontline supervisors, managers, and directors. Managed performance appraisal process, compliance/regulatory training, service excellence programs, computer learning, and employee development initiatives. Show less

CDM Smith
Aug 2019 - nowLead Learning and Instructional Design Specialist - LeadershipHired to design, create, and implement next-generation executive leadership development training for global leaders, based on organizational leadership competencies, as part of the firm-wide Leadership Academy.
Licenses & Certifications

Emotional Intelligence
Korn Ferry Hay Group
Leadership Styles
Korn Ferry Hay Group
Myers-Briggs Type Indicator
Center for Applications of Psychological Type, Inc.
Organizational Climate
Korn Ferry Hay Group
Predictive Index
The Predictive Index
SHRM-SCP
SHRM- View certificate

SHRM Senior Certified Professional (SHRM-SCP)
SHRMJul 2018
Volunteer Experience
MS Walk Team Leader
Issued by National MS Society on Apr 1998
Associated with Nancy OliverTroop Leader
Issued by Girls Scouts of America on Sept 2002
Associated with Nancy Oliver
Languages
- enEnglish
- frFrench
- spSpanish
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