Muhammad Waleed

Experience

• 

  Sybrid Private Limited - A Lakson Group of Company

  Jul 2019 - Feb 2020

  • Administered, maintained and supported network systems to provide consistent availability and performance.• Configured routers and switches to deploy and support LAN and wireless networks. • Documented processes and delivered data sheets detailing project data.• Handled executive communication, including taking calls and responding to emails. • Monitored Network, initialing response and troubleshooting of network NMS alerts. • Assisted in receiving and unloading incoming equipments, verifying quantities, and inspecting for any damages or discrepancies.

  • TAC Engineer

    Sept 2019 - Feb 2020

  • Internship Trainee

    Jul 2019 - Sept 2019
• 

  Zong CMPak Ltd

  Mar 2020 - Aug 2021

  NOC Engineer

  • Network Surveillance of GSM/3G/4G of BSS network for fault escalation of BTS, BSCs and RNCs.• Monitored the alert flow and informed technical tracks with tickets within SLA. • Worked closely with network equipment vendors and service providers to resolve hardware or connectivity issues promptly.• Tracked network and telephony devices for performance and load threshold metering. • Wrote Excel reports, documenting and visualizing information.

• 

  Enablers

  Aug 2022 - Jun 2023

  Virtual Assistant

  • Handled UK based Amazon Private Label Account for Product Listing optimization and PPC Advertisement. • Conducted product research, gathered relevant data and compiled reports as requested.• Assisted client in preparing documentation and status reports.• Collaborated with team members to develop and implement efficient workflows and processes.