Bassem Ali

Experience

• 

  Silicon 21 Network and Data Communication Cairo, Egypt

  Dec 1998 - Oct 2000

  Sales - Presales Engineer

  Network Infrastructure Solutions: Served as a sales and presales engineer, specializing in network infrastructures for LAN and WAN environments. Engaged in sales activities for networking equipment from industry-leading brands, including Cisco, 3com, D-Link, and PARADYNE. Conducted competitive cost analyses using various sources, ensuring cost-effective solutions for clients. Created comprehensive designs for small and medium-sized business networks, optimizing network performance and efficiency.Customer Engagement and Support: Played a pivotal role in nurturing customer relationships, providing expert guidance, and addressing customer inquiries and concerns. Assisted clients in selecting appropriate networking solutions tailored to their specific requirements, driving customer satisfaction. Leveraged technical expertise to offer presales support, delivering detailed information on product specifications and benefits.Achievement:Contributed to the growth of business by delivering effective networking solutions and exceptional customer service. Show less

• 

  Hewlett-Packard

  Aug 1999 - Sept 2002

  Telecom Engineer

  Network Operations Center (NOC) Project for Telecom Egypt: Conducted comprehensive hardware layout surveys for Telecom Egypt's switching and transmission sites across the country. Coordinated with teams to gather Telecom Data Format from switch sites, ensuring accurate data collection and documentation. Designed and implemented detailed documentation for transmission sites, specifying required equipment and delineating team responsibilities. Collaborated with cross-functional teams to ensure seamless hardware layout and resource allocation, contributing to project success. Played an integral role in enhancing Telecom Egypt's network infrastructure and optimizing operational efficiency.Achievements: Crafted naming conventions and documentation for Telecom Egypt's switch sites, facilitating efficient management and organization. Contributed valuable insights to the NOC Project, enhancing the project's data gathering process and documentation standards. Show less

• 

  AEC

  Sept 2002 - Dec 2004

  Technical Support - Implementation Engineer

  Network Administration and Technical Expertise: Provided comprehensive network administration and technical support, ensuring optimal functionality and uptime of critical systems. Effectively managed software and LAN support help desk tasks, promptly addressing user concerns and technical issues. Led network expansion planning, conducting cost estimation and designing scalable solutions to accommodate evolving business needs. Designed, installed, and supported network infrastructures, leveraging expertise in Cisco, Paradyne, 3Com, and Rinicom wireless equipment. Established robust communication links without line of sight, enhancing network coverage and performance.Project Management and Customer Relations: Assumed ownership of project information and planning, setting up project schedules and defining required tasks to ensure successful outcomes. Delivered extensive customer support, tracking and following up on administrative tasks, and maintaining strong customer relationships. Facilitated the setup of projects and required plans, ensuring streamlined execution and alignment with project objectives.Achievement:Developed a comprehensive customer database from scratch, significantly enhancing customer relations and improving service delivery. Show less

• 

  Nortel Networks

  Oct 2004 - Dec 2005

  Senior Site Manager

  Telecom Egypt ATM Project - Core Network Implementation: Directed the installation of a complex core network infrastructure, including 16 Core/Edge NORTEL PASSPORT switches and 1333 ZHONE Access Switches. Managed site surveys across 1100 locations throughout Egypt, overseeing 12 teams and ensuring comprehensive data collection. Collaborated closely with sub-contractors, monitoring progress and evaluating resource allocation to achieve timely and high-quality results. Orchestrated efficient equipment stock management, guaranteeing seamless alignment with installation schedules. Acted as a key liaison between suppliers and internal teams, coordinating plans and resources for installing access and core network equipment. Supervised subcontractor teams during implementation, providing vital technical support and troubleshooting expertise. Contributed to the enhancement of the implementation process and work quality, driving continuous improvement.Achievements: Spearheaded successful site surveys and implementation, bolstering the network's capacity and strengthening Telecom Egypt's telecommunications infrastructure. Played an instrumental role in ensuring timely delivery of equipment to sites, aligning with project schedules and maximizing operational efficiency. Show less

• 

  Mobinil

  Jan 2006 - May 2007

  Senior Engineer

  Project Leadership and Implementation: Orchestrated the successful execution of transmission projects, including Huawei 10 G, Siemens 7070SC, and Alcatel 1170 ADMS systems. Strategically analyzed network congestion and devised expansion schedules, optimizing network capacity and performance. Assigned and managed new transmission ring sites, collaborating with vendors to ensure timely and high-quality implementations. Provided technical support throughout the implementation process, guaranteeing the excellence of work delivered.Site Management and Quality Assurance: Directed subcontractors during various project phases, maintaining rigorous control over work quality and progress. Conducted thorough site surveys and drafts, ensuring precise documentation for the Radio Department's data base. Collaborated with consultants to produce comprehensive civil consultant reports, streamlining site readiness and deployment. Managed the site withdrawal process, orchestrating efficient material requests for site construction.Efficiency and Excellence in Rollout: Demonstrated a commitment to maintaining superior quality during the rollout process, optimizing network performance. Established and managed a comprehensive customer database from scratch, rapidly enhancing customer relations and support. Show less

• 

  MINISTRY OF INTERIOR (MOI) - Kuwait

  Nov 2007 - Jul 2023

  Telecom Engineer Expert

   Field based Roles and Responsibilities: Lead and execute maintenance, testing, troubleshooting, and calibration of X-Band Radar systems, including Terma Scanter 2001 and Atlas VTS 9760 transceivers. Manage hardware checks, software maintenance, and calibration for X-Band Radar antennas, ensuring optimal performance. Maintain Crux Linux operating systems, including radar track processors (RTP) and RIF card interfaces with the radar. Oversee the implementation, testing, and maintenance of PDH Microwave carrier systems, VHF/UHF communication systems, and S-AIS "PTBS" System. Conduct site climbing and tower maintenance activities, ensuring proper radar functionality at heights up to 70 meters. Provide technical leadership for a multitracker main server and C4 headquarter room maintenance, enhancing radar display processor (RDP) windows and hardware Office based Roles and Responsibilities: Led the implementation and maintenance of PDH Microwave carrier systems, VHF/UHF communication systems, and S-AIS "PTBS" System. Provided technical expertise for a multitracker main server and C4 headquarters room maintenance, enhancing radar display processors (RDP). Crafted TOR and RFP documents, vital to the successful execution of a 20 Million KD Radar Network Project. Provided technical leadership for teams across projects worth up to 10 Million Egy. Pounds, ensuring exceptional performance. Seamlessly integrated Radar Systems with CISCO platforms and VoIP integration with PABX, enhancing network capabilities.Achievements: Successful execution of a 20 Million KD Radar Network Project, skillfully formulating pivotal RFP and TOR documents that laid the foundation for project success. Played a crucial role in elevating operational efficiency, resulting in optimized radar performance and fostering a culture of exceptional team performance. Show less