Ruth Dunne

Experience

• 

  Takeda UK and Ireland

  Sept 2007 - Mar 2008

  Inbound Warehouse Process: Responsible for receipt, processing and appropriate allocation to warehouse of all incoming stock. Internal Customer Orders: pick and delivery of materials for sampling and/or Production in accordance to daily production schedule. Product Handling: ensuring all finished product and unused materials where collected and stored appropriately within the warehouse for export of customer orders of further production requirements. Outbound Customer Shipments: ensuring the pick, pack and generation of all relevant shipping documents for outgoing customer orders. Loading of outgoing any shipments from the warehouse with freight carriers. Inventory Control: weekly and monthly cycle counts on select products and warehouse locations Industry Compliance: strict adherence to industry guideline and regulation in relation to documentation and health and safety procedures. Report Generation: Weekly cGMP reports Waste Disposal and Security Check: Recycling and Disposal of hazardous and dangerous goods. Show less Creation of material requirements plan and documentation for secondary packaging according to planned production schedule. Best practice in relation to packaging process and operation of industry machinery and software. Packaging of finial product with relative materials in accordance to company requirements and industry standards. Ensuring inspections of finial product at different stage during and after the packaging process. Generation of relevant Standard Operating Procedures and Manufacturing Batch Records.Understanding and importance of adherence to industry and manufacturing standards: ensuring compliance with quality, health and safety standards and cGMP pertaining to production and warehousing processes Show less

  • Warehouse Technologist

    Sept 2007 - Mar 2008

  • Production Technologist

    Sept 2007 - Mar 2008
• 

  Sandvik

  Jun 2016 - now

  Key Achievements:• Customer Focus: In 2015 achieved a 1.5-day reduction in the delivery time on orders from all main hubs delivering to end customer and company sites for internal customers; by identifying opportunities in EXW Process, Order and Invoice Automatisation, and process. • Closure of Consolidation Point and Redirection of Supplier to Main Distribution Hub April 2015-October 2015. Role: Project Manager. The objective of the project: Create a faster, efficient inbound flow from suppliers based within France by redirecting the delivery of these suppliers to a regional hub in The Netherlands from the consolidation point in France. Resulting in at the end of Inbound and Outbound activity for that site.• Customer Order Automation and Invoice Automation June 2015-December 2016 Role: Project Lead Objective of this process improvement is to reduce the lead time on delivery of all orders to customers. Reduce time through the automated release of orders to distribution centers and automatic invoice generation against these orders. • Change in Customer Entity and Account Set Up on Local ERP system October 2014-December 2015 Role: Team Member. Tasks: Conduct new customer account set up on local ERP systems and testing.Customer Service Improvement Project for Customer Deliveries (2013-2014)As the project lead for the Customer Service Improvement project for Turkey, I delivered an average 2 net day reduction on air and road shipments as well as the ability to deliver direct to customers from the hub and reduce warehouse requirements locally.Key Duties and Responsibilities :• Order Management.• Customer Service.• Reverse Logistics.• Problem Solving.• Training and Communication.• Relationship Management. • Continuous Improvement.• Projects. Show less Key Duties:Support & Execute process, solution, and user design workshops. Accountability on closing out business related requirements and decisions.Work with the process owners/experts, 3 PL’s and Connected Systems to ensure process and solutions designed are in line with business expectations.Execute system testing throughout the implementation phases, working with the development teams to resolve defects.Support the preparation, execution and sign off User Acceptance Testing with the business users.Create or provide input to end user training material and delivery of end user training as required.Support the Change Management in assessing business change impacts and engaging with the business teams to drive adoption.Work with the post go-live support team to support the business with the introduction of the new solution and processes, act as a point of contact for business queries and issues.Key Achievements: Svedala Go-Live-Delivered Key Transport End to End Process and successfully worked with Stakeholders to address Go-Live Challenges including:-Supporting Business and Project Team, to address errors and defects because of Routes within SAP.-Carrier Invoices Failing Between Connected TMS, Existing ERP, SAP. Addressed Backlog of Carrier Invoices for Payment and Supported AMS on longer term solution.Venlo and Sandviken Go-Live:-Managed the handover of Routes to Transport Management from Order Management including delivery of route configuration role & training on routes. Route Creation.SAP Advanced TM:-Determined Requirements for each site, for- Sites without TM & those with TMS. Supported a Request to have Advanced TM delivered to support site expectations.Parts and Services Go-Live:-Transport Zones: Supported delivery additional transport zones for all divisions.-Delivered 2 UAT’s for 2 Divisions, resulting in testing of exceptional business scenarios and changes delivered. Show less Key Duties and Responsibilities:• Developed Project Charters for Project Sponsors based on business requirements for numerous projects that were approved and successfully implemented. • Effectively communicate with project team and stakeholders regarding project roll-out and go-live dates, such as new global 24/7 service available for after-hour emergencies. • Handed-over project deliverables to the receiving organisation with clear support mechanisms. I created live recorded training sessions for changes delivered to our customer service ticketing system.• In charge of, supported and presented project evaluations for the organisation. Build Kit to Stock – solely completed project evaluation and received approval to continue with project development. • Participated in project tasks and assignments utilising my supply chain experiences such as Process Auditing and Carrier Integrations to a new Transport management system.• Training and supporting project team members, IT testing and IT change requests. Key achievements:• Delivered System Enhancement and New Tickets (14 + tickets) to our ticketing system that is used by all divisions, gaining experience managing IT projects, IT testing, and development, for the Spider in the Web (SITW 1.0 and 2.0) Projects. • Developing a cross-functional official process to facilitate direct deliveries from suppliers to customers in emergencies (MDS Project) •Overcoming the key challenges of the MDS project: managing changes to the project scope with global vs local needs, train and coaching of the project team and end-users as hand-over of the project to the receiving organisation. Completed QQI Lean Manufacturing Tools Level 5 (Green Belt Lean Six Sigma) • Lead and Organised a Kaizen Workshop, using Lean Six Sigma Tools, for Rebuilds Project to produce an end to end process map and a plan to achieve the end to end process. Show less Key Duties Responsibilities Process Support • Supported and Trained Users in Processes and related IT systems, for example in specific processes or Functions for IT systems like batch order release Process Implementation• Conducted IT Developments for Order to Delivery process area and complete testing and documented test results – Financial change users only could issue credit notes against an existing invoice or sales order. Process Design, Development, and Documentation• Acquired and Fostered process design and process documentation skills by creating business process and business rules for SITW 1.0 Project and Order to Delivery Process Area.Project Management• Acted as Project Lead and Subject Matter Expert in 2 order to deliver projects – SITW 1.0 and MDS.Key Achievements:• Assigned as Project Manager and Subject Matter Expert (SME) on 2 customer-focused projects. SITW 1.0 and MDS, allowed me to develop project management skills. • Growing my knowledge and ability to create robust IT change requirements that detail the exact outcome required and consider its impact on business to current processes, other organisations, costs, etc. • Challenged my existing IT testing skills and learned robust testing of the change and impact on the system and process and testing documentation are key to successful implementation. Show less

  • Outbound Planner (2008-2016 & 2024-2025)

    May 2008 - now

  • SAP TM Business Analyst

    Mar 2021 - Aug 2024

  • Project Manager

    Jan 2017 - Mar 2021

  • Process Support Specialist

    Jun 2016 - Dec 2016